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People Experience Executive
Switzerland Global EnterprisePeople Experience Executive developing globally standardized HR interactions at GE Vernova. Driving digital transformation for enhanced employee experience across diverse touchpoints.
About the role
Key responsibilities & impact- Lead the global people experience strategy across HR service channels, digital platforms and employee touchpoints to improve usability, adoption and satisfaction.
- Establish and oversee a robust measurement framework for service effectiveness, self-service adoption, employee satisfaction and failed customer interactions (FCI).
- Partner with HR Centres of Excellence, HR Technology and global product teams to design and optimise employee experiences across the full employee lifecycle.
- Identify key moments that matter and collaborate with HR leaders and COEs to design and implement consumer-grade digital experiences that provide employee support at the point of need.
- Implement "listening strategies" such as surveys and focus groups to gather feedback and monitor the external environment for innovations; translate insights into actionable plans to improve employee experience and satisfaction outcomes.
- Drive awareness and adoption of channel & service delivery across all HR.
- Manage team of service delivery specialists to build global, standard work to measure effectiveness of each service tier, identify opportunities for case deflection and provide product teams recommendations to improve FCI (Failed Customer Interactions).
- Enhance transparency and reporting across all employee HR interactions by partnering with key vendors to integrate case data into Workday system of record.
- Define standards and governance for digital HR experiences, including usability testing, enhancement roadmaps and continuous optimisation.
- Own channel adoption and effectiveness, including deskless and mobile self-service; partner closely with change management to develop and deploy stakeholder engagement strategies, communication, and training to increase self-service adoption.
- Oversee HR knowledge management (policy/content) including inventory, content/policy ownership and simplification activities.
Requirements
What you’ll need- 15+ years of progressive HR or people-focused experience, in global or high-growth environments
- Bachelor’s degree in Human Resources, Business, or a related field
- Strong "product mindset," high data literacy, exceptional empathy, and the ability to influence without authority
- Experience driving HR transformation, HR technology implementation, and/or digital enablement
- Strong understanding of HR processes, Workday and outsourced services
- Proven ability to lead technology adoption and achieve business outcomes through utilization and effectiveness
- Experience managing global cross-functional stakeholders in a complex enterprise environment
- Strong change management and communications capability with experience building adoption strategies for new solutions
- Ability to connect strategy with practical execution
- Awareness of HR data privacy, governance, and compliance requirements
- Experience with Workday optimisation or related HR systems
- Experience with employee self-service, case management, or virtual assistant solutions
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Switzerland Global Enterprise Website LinkedIn All Job Openings 51 - 200 employees Founded 1927 🤝 B2B 🛍️ eCommerce B2B
- eCommerce
- Export Switzerland Global Enterprise is a national platform that provides support to companies in Switzerland to promote their products and services in international markets. The organization offers various services including market entry advice, networking opportunities, and information on trade regulations, helping Swiss businesses to successfully expand and thrive globally. People Experience Executive Job not on LinkedIn 🔥 5 minutes ago 🇺🇸 United States – Remote 💵 $190k - $280k / year ⏰ Full Time 🟠 Senior 🔴 Lead 👥 People Operations Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Lead the global people experience strategy across HR service channels, digital platforms and employee touchpoints to improve usability, adoption and satisfaction.
- Establish and oversee a robust measurement framework for service effectiveness, self-service adoption, employee satisfaction and failed customer interactions (FCI).
- Partner with HR Centres of Excellence, HR Technology and global product teams to design and optimise employee experiences across the full employee lifecycle.
- Identify key moments that matter and collaborate with HR leaders and COEs to design and implement consumer-grade digital experiences that provide employee support at the point of need.
- Implement "listening strategies" such as surveys and focus groups to gather feedback and monitor the external environment for innovations; translate insights into actionable plans to improve employee experience and satisfaction outcomes.
- Drive awareness and adoption of channel & service delivery across all HR.
- Manage team of service delivery specialists to build global, standard work to measure effectiveness of each service tier, identify opportunities for case deflection and provide product teams recommendations to improve FCI (Failed Customer Interactions).
- Enhance transparency and reporting across all employee HR interactions by partnering with key vendors to integrate case data into Workday system of record.
- Define standards and governance for digital HR experiences, including usability testing, enhancement roadmaps and continuous optimisation.
- Own channel adoption and effectiveness, including deskless and mobile self-service; partner closely with change management to develop and deploy stakeholder engagement strategies, communication, and training to increase self-service adoption.
- Oversee HR knowledge management (policy/content) including inventory, content/policy ownership and simplification activities. 🎯 Requirements
- 15+ years of progressive HR or people-focused experience, in global or high-growth environments
- Bachelor’s degree in Human Resources, Business, or a related field
- Strong "product mindset," high data literacy, exceptional empathy, and the ability to influence without authority
- Experience driving HR transformation, HR technology implementation, and/or digital enablement
- Strong understanding of HR processes, Workday and outsourced services
- Proven ability to lead technology adoption and achieve business outcomes through utilization and effectiveness
- Experience managing global cross-functional stakeholders in a complex enterprise environment
- Strong change management and communications capability with experience building adoption strategies for new solutions
- Ability to connect strategy with practical execution
- Awareness of HR data privacy, governance, and compliance requirements
- Experience with Workday optimisation or related HR systems
- Experience with employee self-service, case management, or virtual assistant solutions Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs People Experience Partner 🔥 39 minutes ago Jobsity 201 - 500 🤝 B2B 🎯 Recruiter 🏢 Enterprise Website LinkedIn All Job Openings Join Jobsity as a People Experience Partner focusing on employee engagement and wellbeing in remote environments. Collaborate with HR and Operations to improve performance and organizational design. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 👥 People Operations People Experience Executive 🔥 52 minutes ago GE Vernova 10,000+ employees ⚡ Energy 🚀 Aerospace 🤖 Artificial Intelligence Website LinkedIn All Job Openings People Experience Leader defining employee experience strategy through digital transformation at GE Vernova. Leading HR initiatives for 80,000+ global employees to enhance workforce productivity. 🇺🇸 United States – Remote 💵 $190k - $280k / year ⏰ Full Time 🟠 Senior 🔴 Lead 👥 People Operations Head of People – Culture 🔥 4 hours ago PULA 51 - 200 🌾 Agriculture Website LinkedIn All Job Openings Head of People & Culture responsible for driving HR strategies at a leading agricultural technology company. Overseeing employee engagement and culture initiatives in a dynamic work environment. 🇺🇸 United States – Remote ⏰ Full Time 🔴 Lead 👥 People Operations Senior People and Talent Operations Specialist 🔥 13 hours ago SimSpace 201 - 500 🔒 Cybersecurity ☁️ SaaS 🏛️ Government Website LinkedIn All Job Openings Senior People & Talent Operations Specialist focusing on systems, onboarding, and employee experience at SimSpace. Collaborating on technology solutions to improve operations and support employee growth. 🇺🇸 United States – Remote 💵 $80k - $130k / year 🔥 Funding within the last year 💰 $39M Venture Round - SimSpace on 2025-10 ⏰ Full Time 🟠 Senior 👥 People Operations 🦅 H1B Visa Sponsor People Operations Manager 🔥 20 hours ago FOLX Health 51 - 200 ⚕️ Healthcare Insurance 🧘 Wellness 🌍 Social Impact Website LinkedIn All Job Openings People Operations Manager at FOLX Health focused on enhancing employee experience and managing HR operations. Ideal for a self-starter passionate about serving the LGBTQ+ community. 🇺🇸 United States – Remote 💵 $75k - $95k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👥 People Operations View More People Operations Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
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Hard Skills & Tools
HR transformationHR technology implementationdigital enablementdata literacyHR processesWorkday optimisationemployee self-servicecase managementvirtual assistant solutionsmeasurement framework
Soft Skills
product mindsetempathyinfluence without authoritychange managementcommunicationstakeholder engagementstrategic executioncollaborationfeedback gatheringcustomer satisfaction