Quality and Lean Manager

Switzerland Global Enterprise

Quality and Lean Manager overseeing multiple job families to drive quality and lean maturity across Gas Power Services. Focus on integrating lean methodologies into business operations and coaching culture of continuous improvement.

Posted 6/11/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $107,600 - $179,200 per yearWebsite

About the role

Key responsibilities & impact

drive quality and lean maturity across Gas Power Services
serve as the bridge between technical excellence and commercial success
ensure our 'Inquiry-to-Order' (ITO) processes are robust, customer-focused, and highly competitive
Execute proactive efforts to eliminate customer escapes and minimize customer events
Monitor key leading and lagging indicators that directly impact ITO service quality and customer success across commercial operations
Perform systemic ITO problem-solving to root cause
Utilize the Zero Defect Framework to build cross-functional Value Stream capabilities
Build ITO maturity in the key elements of the GEV Lean Operating Method
Curate and disseminate all lean content
Serve as coach for senior business leaders
Support the ITO Commercial Audit Plan
Coordinate ITO data for the Services Quality Monthly Operating Reviews
Provide technical guidance and support to commercial teams regarding lean & quality strategy, culture, and continuous improvement methodologies

Requirements

What you’ll need

Bachelor’s Degree in Business or a Technical Discipline from an accredited college or university
at least 5 years of experience
Substantive experience in the Energy industry
significant proficiency in project management, quality management, and lean operating systems
Strong oral and written communication skills
demonstrated ability to analyze, resolve complex problems, and execute tasks with a focus on results
demonstrated mastery of applying lean in diverse contexts
skills facilitating global, cross-functional, mission-based teams toward a common goal
English proficiency is required

Benefits

Comp & perks

medical, dental, vision, and prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants.
tuition assistance
adoption assistance
paid parental leave
disability benefits
life insurance
12 paid holidays
permissive time off

ATS Keywords

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Hard Skills & Tools

project managementquality managementlean operating systemsproblem-solvingdata analysiscontinuous improvement methodologiesZero Defect FrameworkValue Stream capabilitiesGEV Lean Operating Method

Soft Skills

communication skillsanalytical skillsresults-orientedfacilitation skillscoaching skills

Certifications

Bachelor’s Degree in BusinessBachelor’s Degree in Technical Discipline