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Switzerland Global Enterprise

Lead Engineer – Fleet Management

Switzerland Global Enterprise

Lead Engineer providing technical guidance in Gas Turbine Product Service. Responsible for customer technical issue resolution and complex root cause analyses in UAE supported by GE Vernova.

Posted 6/3/2026full-timeDubai • 🇦🇪 United Arab EmiratesSeniorWebsite

About the role

Key responsibilities & impact
  • Provide technical expertise to the Gas Turbine Product Service engineering team leading root cause investigations and daily technical case support across all GE Vernova heavy duty frame sizes
  • Lead and project manage complex, high impact root cause investigations applying engineering techniques and processes to develop solutions and ensuring issues are solved in terms of accuracy, quality, and timeliness to meet customer needs and business goals
  • Lead external communication with customers including the development and introduction of technical information letters and/or other needed documentation
  • Prepare technical presentations for customers and senior leadership: user conferences, webinars, or other customer technical reviews
  • Establish and maintain relationships with internal interfaces to ensure that customer requirements are understood and being addressed
  • Ensure operational rigor and support to the team on the cases they handle
  • Work with other experts (TL, PE) to ensure cross platform information dissemination and training; mentor and develop less experienced staff
  • Develop awareness of global fleet issues and how they might impact regional customers
  • Travel to customer locations in support of commercial teams during unplanned/forced outages and customer technical meetings
  • Participate in Lean Action Workouts and Kaizen projects to improve internal Product Service processes and support continuous improvement efforts

Requirements

What you’ll need
  • Bachelor’s Degree in Engineering or related technical discipline from an accredited college or university (or equivalent experience)
  • Good understanding/experience with Gas Turbine components design is a plus
  • Axial compressor knowledge/expertise is a plus
  • Extensive experience in Field Services and/or Engineering with significant gas turbine exposure and experience
  • Ability to travel globally to customer sites and offices to support root cause investigations, critical outage inspections, and customer communications (user conferences or technical meetings); typically <10% travel
  • Ability and willingness to support off-hours occasionally to support customer issue resolution
  • Strong English language communication capability, both verbal and written.

Benefits

Comp & perks
  • Relocation Assistance Provided: No

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Gas Turbine engineeringroot cause analysisproject managementtechnical presentationsLean methodologiesKaizenField Servicesengineering techniquesAxial compressor designtechnical documentation
Soft Skills
communicationleadershipmentoringrelationship buildingproblem-solvingcustomer serviceteam collaborationorganizational skillsadaptabilityattention to detail
Certifications
Bachelor’s Degree in Engineering