Commercial Systems Operations Specialist – NEX, CPQ, CLM

Switzerland Global Enterprise

Commercial Systems Operations Specialist collaborating with stakeholders on Inquiry to Order tools at GE Vernova. Leading requirements gathering and ensuring successful platform implementation and stability.

Posted 6/3/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $128,400 - $213,900 per yearWebsite

About the role

Key responsibilities & impact

Own the delivery lifecycle of initiatives related to the Inquiry to Order tools (NEX/CPQ/CLM)
Execute detailed requirements gathering and documentation for platform enhancements and process changes while maintaining global stakeholder alignment
Create project plan with key deliverables and dates
Serve as the primary DT interface throughout development
Coordinate testing, validation, and user acceptance activities for new releases and fixes
Generate platform documentation and process support materials associated with rollout of major initiatives
Own launch management — go-live communications, training, manage hyper care period, monitor post-launch stability
Lead stabilization — manage post-launch punch list, confirm platform is stable, formally close out initiative and document lessons learned
Investigate operational issues and partner with technical teams to support resolution
Support incident triage, issue resolution, and follow-up on recurring defects or integration problems
Collaborate with business users to understand day-to-day operational needs and pain points

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
Proven experience supporting Commercial Operations, Sales or related field
Relevant experience with CRM (NEX)/CPQ/CLM systems
Detail-oriented with strong project management instincts
Strong analytical and problem-solving skills
Comfortable in the IT development interface
Ability to document requirements, test changes, and support release implementation activities
Strong documentation and communication skills

Benefits

Comp & perks

medical
dental
vision
prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
GE Vernova Retirement Savings Plan
401(k) savings opportunity with company matching contributions
access to Fidelity resources and financial planning consultants
tuition assistance
adoption assistance
paid parental leave
disability benefits
life insurance
12 paid holidays
permissive time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

requirements gatheringproject managementtestingvalidationuser acceptance testingdocumentationincident triageissue resolutionanalytical skillsproblem-solving

Soft Skills

detail-orientedstrong communication skillscollaborationstakeholder alignmenttrainingmonitoringleadership

Certifications

Bachelor’s degree