Commercial and Technical Solutions Leader

Switzerland Global Enterprise

Leads commercial and technical support initiatives for third-party segments at GE Vernova, enhancing customer satisfaction and operational excellence in strategic areas.

Posted 5/28/2026full-timeHouston • Pennsylvania, Texas • 🇺🇸 United StatesSenior💰 $134,000 - $223,400 per yearWebsite

About the role

Key responsibilities & impact

Drives customer satisfaction and operational excellence for the third-party segment by leading strategic, cross-functional technical and commercial support initiatives.
Provides platform support, oversees technical issue resolution, advances fulfillment and customer support priorities, develops commercial offerings and solutions, and contributes to overall business and operational performance.
Execute projects focused on growth and expansion in the third-party segment.
Support and lead strategic initiatives on parts and pricing strategies, digital technology enhancements, and expansion of service offerings to better serve our third party channels.
Work closely with Product Management, Asset Management, Repair Development and Productivity/Cost teams to define MGPP, develop offerings, and implement growth strategy for third party segment.
Manage the technical inquiry portal for third party channels from submission through resolution, ensuring timely updates and on-time delivery against customer required dates.
Lead strategy and support product management for the LM1600 platform, specializing in product end of life.
Support proposal development and sales for new engines and rotable offerings, along with other project driven sales opportunities with third party channels.
Serve as the primary technical point of contact for external customers, leading solution discussions, clarifying requirements, and driving resolution for the ASP and CRP (component repair provider customers in conjunction with relevant Aero Alliance and GE Aviation stakeholders).
Provide primary SME support to the Supply Chain Fulfillment team in resolving alternate P/N, S/B, and configuration related questions.
Track ASP depot engine inductions and non-OEM material usage across ASP/CRP network; define strategies for reduction of non-OEM material usage.
Partner with forecasting team to align and improve induction forecasts and provisioning processes with ASPs/CRPs.
Manage engineering SOWs and funding for ASP/CRP customer technical support.

Requirements

What you’ll need

Bachelor's Degree in Engineering, Physics, Chemistry, Mathematics, Computer Science, Business or related field of study from an accredited college or university
Minimum of 7+ years of experience in Engineering, Product Management, Finance, Consulting or Commercial Function
Minimum 3 years’ experience in Aeroderivative services, or related Technical, Commercial function
Knowledge of Aeroderivative engines, modules, spare parts and repair services
Experience in aviation/industrial segment working with third party channels or revenue share partner structures
Self-directed with demonstrated problem solving skills
Strong data analytics and critical thinking skills
Experience building data driven business cases
Project management experience, self-directed with demonstrated project execution skills.
Displays good interpersonal skills, and able to communicate well with internal and external customers
Demonstrated ability to meet goals and objectives
Excellent interaction with and between teams and ability to learn and adapt
Understands business objectives and drives specific tasks required to meet the objectives
Anticipates customer needs and ensures that they are met
Measures processes and performance through the customer's eyes
Communicates messages clearly and concisely.

Benefits

Comp & perks

medical
dental
vision
prescription drug coverage
access to Health Coach from GE Vernova
24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
GE Vernova Retirement Savings Plan
tax-advantaged 401(k) savings opportunity with company matching contributions
company retirement contributions
access to Fidelity resources and financial planning consultants
tuition assistance
adoption assistance
paid parental leave
disability benefits
life insurance
12 paid holidays
permissive time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analyticsproject managementproblem solvingtechnical issue resolutioncommercial offerings developmentgrowth strategy implementationengine SOW managementbusiness case developmentaeroderivative engines knowledgeaviation industry experience

Soft Skills

interpersonal skillscommunication skillscritical thinkingself-directedadaptabilitygoal-orientedcustomer needs anticipationteam interactionprocess measurementstrategic thinking

Certifications

Bachelor's Degree in EngineeringBachelor's Degree in PhysicsBachelor's Degree in ChemistryBachelor's Degree in MathematicsBachelor's Degree in Computer ScienceBachelor's Degree in Business