Services Quality Value Stream Manager

Switzerland Global Enterprise

Value Stream Manager driving continuous improvement initiatives for GE Vernova. Collaborating with cross-functional teams to improve service quality and operational efficiency.

Posted 5/24/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $123,700 - $206,100 per yearWebsite

About the role

Key responsibilities & impact

Use a problem-solving framework to develop the cross functional Value Stream problem solving capability in collaboration with a Lean Coach
Lead and provide direction to a Value Stream team composed of cross-functional, mission-based team members throughout the problem-solving cycle
Maintain the engagement of the Value Stream team members and influence functional leaders as necessary to ensure staffing and needed support
Drive systemic problem-solving to root cause and sustain countermeasures through Value Stream standard work
Pull in required support functions beyond the core Value Stream team as needed to collaboratively drive continued progress in the root cause analysis or countermeasure implementation
Participate and present the problem-solving progress to Senior Leadership during Monthly Operating Reviews, leading deep dive reviews as needed
Deploy corrective and preventative actions, ensuring sustainment of actions implemented
Represent GEV Quality in Legacy Thermal Service User Conferences
Actively participate in QRR/NPI reviews, identifying risks and collaborating to drive NPI solutions with Product Management and the cross functional teams

Requirements

What you’ll need

Bachelor’s Degree from an accredited university or college
Significant operational experience in GT Operations, Project Management, Engineering, leading cross functional teams, Quality or equivalent
English fluency
Travel as needed to support problem-solving and team-building

Benefits

Comp & perks

medical, dental, vision, and prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
GE Vernova Retirement Savings Plan
tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
access to Fidelity resources and financial planning consultants
tuition assistance
adoption assistance
paid parental leave
disability benefits
life insurance
12 paid holidays
permissive time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

problem-solving frameworkValue Stream problem solvingroot cause analysiscorrective actionspreventative actionscross-functional team leadershipproject managementquality management

Soft Skills

influenceengagementcollaborationpresentationcommunication