Service Project Manager

Switzerland Global Enterprise

Service Project Manager responsible for managing customer contracts and ensuring satisfaction. Provide support on administration and assist in sales campaigns for new contracts and proposals.

Posted 4/30/2026full-timeKuala Lumpur • 🇲🇾 MalaysiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide necessary support on pre- and post-contractual administration & management
Assist in sales campaigns for new contracts and proposals
Assure timely resolution of customer issues and customer satisfaction for assigned contracts
Function as liaison between internal organizations and customers for assigned contracts
Utilize in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.

Requirements

What you’ll need

advanced experience in Services & Customer Contract Management
Knowledge level is comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience)
Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s))
Strong oral and written communication skills.
Demonstrated ability to analyze and resolve problems.
Ability to document, plan, market, and execute programs.
Established project management skills.

Benefits

Comp & perks

Relocation Assistance Provided: No

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Services & Customer Contract Managementanalytical thinkingproject management

Soft Skills

oral communicationwritten communicationproblem-solvingdocumentationplanningmarketingexecution

Certifications

Bachelor's degreehigh school diplomaGED