Service Sales Specialist

Switzerland Global Enterprise

Service Sales Specialist providing customer service and developing service business for GE Vernova. Involves managing customer accounts and collaborating with internal teams.

Posted 4/30/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Customer service
Respond to customer requests for quotes regarding service activities (spare parts, framework agreements and amendments, assembly, upgrade, digital monitoring, repair services, etc.)
Propose innovative solutions to the client for the operation of their positions.
Prospect through assessments, performance reviews, and client meetings at their sites and headquarters
Increase/develop the services business through a business plan.
Manage the KPIs of the customer account (Order Intake, Budget, Win Rate, Hit Rate, etc.)
Ensure milestone reviews of major accounts with the client (technical & commercial)
Share and conduct lessons learned on challenges
Internal monitoring
Manage the tenders of major accounts as a Bid Manager
Ensure the recording of opportunities in the commercial tool (Salesforce) and the follow-up of opportunities in the commercial tool with the units, the engineering office, the tendering department, and the field service
Establish order forecasts in the commercial tool on a monthly, quarterly, and annual basis
Monitor the budget and update the forecast on a weekly basis in the CRM (SalesForce)
Adhere to internal rules for entering and validating offers with managerial reviews when applicable (GO-NOGO process, R0, R1, R2, RAM, NRE, etc.)
Development Program: Share the future needs of clients with the Product Management team as well as Establish a simplified technical specification with the client’s elements
Cross-functional role
Capitalize on customer experience/coordinate with operations and quoting services of the units in Europe (Italy, Spain, France, Germany, Switzerland)
Partner with the Digital team (GA) & quarterly sharing of opportunities
Implement quarterly internal reviews on lessons learned and the forecasted workload

Requirements

What you’ll need

Bachelor’s or Master’s degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field, or an equivalent background
Strong knowledge of the energy sector is mandatory (Generation, TSO, DSO)
Experience in sales, quotation management, or project management within a comparable business is required
Solid knowledge of high‑voltage products (20 kV – 400 kV) is mandatory, including GIS, AIS, and transformers
Knowledge of the service market within energy generation and transmission is an advantage
Knowledge of digital products is an advantage (e.g. DGA, various monitoring solutions)
Proactive and self‑driven working style
Ability to work independently and autonomously
Excellent written and verbal communication skills
Proficiency in Hebrew and English both written and spoken, additional languages are an advantage (German, Italian, or French)

Benefits

Comp & perks

The job is open to men and women equally
Relocation Assistance Provided: No

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Mechanical EngineeringElectrical EngineeringMechatronicsSalesQuotation ManagementProject ManagementHigh-voltage productsGISAISTransformers

Soft Skills

Proactive working styleSelf-drivenIndependentAutonomousExcellent communication skills