Lead Services Specialist – Parts Sales Manager

Switzerland Global Enterprise

Parts Sales Manager managing the Parts segment growth and customer service for key accounts. Partnering with sales teams and ensuring accurate quotations in a fast-paced environment.

Posted 4/27/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Partner with Account & Sales Managers to maximize penetration of outages, delivering differentiated support for key accounts, while developing a strategy to regain underserved Customers.
Meeting Orders, Sales & CM targets and growing the business in assigned territory.
Providing accurate, on time, comprehensive and competitive quotations to our Customers
Develop winning bids leveraging competitive intelligence and optimizing price & margins.
Partner with Part Fulfilment Team to drive quarterly sales convertibility, by advance releasing order when necessary
Ensure that any special requirements, terms and conditions and our ability to execute are validated with the Parts fulfillment team during the quoting process, and that any additional cost & cycle are incorporate in the GE quote.
Ensure that risk for there is adequate risk mitigation for GE proposals in compliance with Policy 5.0.
Drive proactive sales campaigns – recommended parts lists, outage kits, TIL’s
Validate resultant Customer Purchase orders for accuracy & obtain amendments in instances where orders do not match GE quotes, and ensure that the Parts fulfillment has a clear visibility to any special requirements, restrictions, Liquidated damages etc.
Provide Customers regular updates on status of open orders.
Be the focal point for the Customer to contact for any questions on Parts quotes, open orders and claims and drive resolution by pulling on the Parts fulfillment team as needed.
Establish a strong partnership with Global Fulfillment/Engineering team and Region P&L teams to ensure that Customers get high quality service

Requirements

What you’ll need

Bachelor's degree from an accredited university or college
Experience with GE Gas Turbine Parts processes & systems
At least 3-5 years of experience in Powergen services in a commercial, customer service, shop operations and/or marketing role.
Understanding of customer financial drivers / needs
Multilingual to support Customer base
Customer-focused mindset with proven ability to respond quickly to customer needs
Able to effectively lead and energize a multi-functional team to meet sales plan
Ability to translate market & competitive data into actionable responses.
Ability to navigate a highly matrixed organization
Strong interpersonal and leadership skills
Excellent oral and written communication skills
Ability to utilize analytical software and sales tools (SFDC, Excel, PowerPoint etc.)

Benefits

Comp & perks

Relocation Assistance Provided: No

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

GE Gas Turbine Parts processescompetitive intelligencerisk mitigationsales convertibilitycustomer financial driversmarket data analysissales planning

Soft Skills

customer-focused mindsetleadershipinterpersonal skillscommunication skillsteam energizingproblem resolutionadaptability

Certifications

Bachelor's degree