Senior Operations Excellence Manager

Switzerland Global Enterprise

Senior Operations Excellence Manager responsible for leading operational performance and process standardization across offshore wind service operations. Collaborating cross-functionally to optimize service delivery and fleet performance.

Posted 4/16/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Responsible for leading continuous improvement, operational performance, and process standardization across offshore wind service operations.
Drives excellence in field execution, safety, reliability, cost efficiency, and service quality by implementing best practices, lean methodologies, and performance management frameworks.
Works cross-functionally with service operations, site teams, supply chain, engineering, EHS, and commercial functions to optimize service delivery and improve fleet performance across offshore wind assets.

Requirements

What you’ll need

Lead the operational excellence strategy for offshore wind service activities across multiple sites or regions.
Drive continuous improvement initiatives focused on safety, productivity, quality, reliability, and cost.
Establish and sustain standardized processes, operating rhythms, and governance models across service operations.
Identify operational bottlenecks and implement scalable solutions to improve execution performance.
Define, monitor, and report key operational performance indicators such as turbine availability, service productivity, vessel utilization, outage duration, first-time fix rate, and cost-to-serve.
Use data analytics and operational insights to identify trends, performance gaps, and improvement opportunities.
Build management dashboards and review cadences to support decision-making and accountability.
Lead root cause analysis and corrective action planning for recurring operational issues.
Apply lean, Six Sigma, and other operational excellence tools to improve workflows and eliminate waste.
Facilitate value stream mapping, Kaizen events, and problem-solving workshops.
Improve planning, scheduling, materials flow, logistics coordination, and field execution processes.
Partner with offshore site managers, service directors, engineering teams, and support functions to align operational priorities.
Work with supply chain and logistics teams to improve parts availability, warehousing, and offshore delivery performance.
Collaborate with EHS teams to ensure operational improvements reinforce a strong safety culture and regulatory compliance.
Support commercial and customer-facing teams by improving service delivery performance and contractual outcomes.
Lead change initiatives tied to process harmonization, systems implementation, and new ways of working.
Influence senior stakeholders and frontline teams to adopt operational best practices.
Develop communication and training plans to support sustainable implementation of improvements.
Contribute to long-term service operations strategy, including scalability, resource optimization, and capability development.
Benchmark internal performance against industry best practices and identify opportunities for competitive advantage.
Support annual operating plans, productivity targets, and transformation roadmaps.
Provide leadership in special projects related to fleet performance, cost optimization, and operational readiness.

Benefits

Comp & perks

Relocation Assistance Provided: No

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

lean methodologiesSix Sigmadata analyticsperformance management frameworksroot cause analysisvalue stream mappingKaizenoperational performance indicatorsprocess standardizationcost optimization

Soft Skills

leadershipcommunicationcollaborationinfluenceproblem-solvingdecision-makingtrainingcross-functional teamworkstrategic thinkingchange management