Switzerland Global Enterprise

Senior Operations Excellence Manager

Switzerland Global Enterprise

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

About the role

  • Responsible for leading continuous improvement, operational performance, and process standardization across offshore wind service operations.
  • Drives excellence in field execution, safety, reliability, cost efficiency, and service quality by implementing best practices, lean methodologies, and performance management frameworks.
  • Works cross-functionally with service operations, site teams, supply chain, engineering, EHS, and commercial functions to optimize service delivery and improve fleet performance across offshore wind assets.

Requirements

  • Lead the operational excellence strategy for offshore wind service activities across multiple sites or regions.
  • Drive continuous improvement initiatives focused on safety, productivity, quality, reliability, and cost.
  • Establish and sustain standardized processes, operating rhythms, and governance models across service operations.
  • Identify operational bottlenecks and implement scalable solutions to improve execution performance.
  • Define, monitor, and report key operational performance indicators such as turbine availability, service productivity, vessel utilization, outage duration, first-time fix rate, and cost-to-serve.
  • Use data analytics and operational insights to identify trends, performance gaps, and improvement opportunities.
  • Build management dashboards and review cadences to support decision-making and accountability.
  • Lead root cause analysis and corrective action planning for recurring operational issues.
  • Apply lean, Six Sigma, and other operational excellence tools to improve workflows and eliminate waste.
  • Facilitate value stream mapping, Kaizen events, and problem-solving workshops.
  • Improve planning, scheduling, materials flow, logistics coordination, and field execution processes.
  • Partner with offshore site managers, service directors, engineering teams, and support functions to align operational priorities.
  • Work with supply chain and logistics teams to improve parts availability, warehousing, and offshore delivery performance.
  • Collaborate with EHS teams to ensure operational improvements reinforce a strong safety culture and regulatory compliance.
  • Support commercial and customer-facing teams by improving service delivery performance and contractual outcomes.
  • Lead change initiatives tied to process harmonization, systems implementation, and new ways of working.
  • Influence senior stakeholders and frontline teams to adopt operational best practices.
  • Develop communication and training plans to support sustainable implementation of improvements.
  • Contribute to long-term service operations strategy, including scalability, resource optimization, and capability development.
  • Benchmark internal performance against industry best practices and identify opportunities for competitive advantage.
  • Support annual operating plans, productivity targets, and transformation roadmaps.
  • Provide leadership in special projects related to fleet performance, cost optimization, and operational readiness.
Benefits
  • Relocation Assistance Provided: No
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
lean methodologiesSix Sigmadata analyticsperformance management frameworksroot cause analysisvalue stream mappingKaizenoperational performance indicatorsprocess standardizationcost optimization
Soft Skills
leadershipcommunicationcollaborationinfluenceproblem-solvingdecision-makingtrainingcross-functional teamworkstrategic thinkingchange management