Switzerland Global Enterprise

Senior Engineer – Fleet Management

Switzerland Global Enterprise

full-time

Posted on:

Location Type: Remote

Location: France

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Job Level

Senior

About the role

  • Support of installed base with special focus on Europe 9HA customers including activities such as customer issue resolution, fleet issues, service bulletin implementation, Monitoring & Diagnostics, fleet configuration.
  • Maintenance of fleet data, outage management.
  • Respond to customer requests using technical product knowledge and analytical skills while adhering to sound engineering principles, standards, practices, procedures.
  • Escalate issues as required, act as the liaison between the field, Product Support, Monitoring & Diagnostics, Performance, Repair, Application and design engineering teams within the engineering community to drive technical resolution, to help identify and drive corrective actions to minimize fleet risk and enhance fleet reliability in Europe
  • Establish, maintain, and develop relationships to understand customer's operational model and their technical expectations.
  • Regular communication with multiple levels within the customer organization as well as travel to the customer sites will be required
  • Lead customer technical meetings to share technical risks identified in the fleet, fleet performance, communicate engineering recommendations and customer specific technical solutions to enhance their asset reliability and availability
  • Provide technical support during unplanned/forced outages to enhance customer experience and meet their availability goals
  • Provide Service ITR teams with technical support for sales and proposal activities, in collaboration with the Application Engineers and Sales Account Leaders.
  • Be actively engaged in outage planning/execution and support outage productivity improvements.
  • Work closely with Monitoring and Diagnostic team to analyze plant operations, identify, and drive improvements to their asset performance.
  • Program management, root cause analysis activities for product technical issues.
  • Interface with M&D, Product-Line, System and Design Engineering teams.
  • Provide technical leadership to personnel supporting the project or assigned to resolve technical issues.
  • Prepare technical presentations for GEV Leaders and our Gas Power customers in Europe to ensure proactive and timely communication of significant issues or upcoming fleet issues.
  • Provide engineering leadership and technical guidance for all new unit installations during the commissioning phase to meet safety, quality, and timeliness goals

Requirements

  • Bachelor or Master of Science in Mechanical, Aerospace or Electrical Engineering.
  • Relevant experience in the Gas Power Energy Sector
  • Relevant experience with Power Plant engineering, field service, customer support, or operations and maintenance preferably HDGT, Steam or Generator
  • Able to lead Lean transformation
  • Excellent communication/presentation skills
  • Fluent written and spoken skills in English.
  • French and/or German languages will be an advantage
Benefits
  • Relocation Assistance Provided: No
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Mechanical EngineeringAerospace EngineeringElectrical EngineeringPower Plant EngineeringField ServiceCustomer SupportOperations and MaintenanceLean TransformationRoot Cause AnalysisMonitoring & Diagnostics
Soft Skills
Communication SkillsPresentation SkillsAnalytical SkillsTechnical LeadershipRelationship BuildingProblem SolvingCustomer EngagementTeam CollaborationTechnical GuidanceProactive Communication