Manager

• Support definition and execution of Warranty Initiatives across HDNU and Services
• Maintain Warranty Training guides, PowerNow modules, eWarranty activation, and links to related systems to ensure User access and understanding.
• Train Warranty team members and GEV site representatives (CPM/CSL) on Warranty Training guides utilization, location, and feedback processes
• Oversee planning, execution, and completion of claim audits, ensuring thorough and accurate reviews
• Execute aligned region/site warranty claim evaluation and disposition in line with Warranty Policy and Standard Work
• Interpret Customer NU Contract Warranty terms and conditions to determine claim validity
• Review technical case resolution to support claim validity and disposition
• Use Lean to drive culture, continuous improvement, and workstream productivity

Lead Warranty Process, Tools, and Claims Manager

Strategic Vendor Manager

Nurse Case Manager I

Senior Facilities Manager

Transportation Manager