Senior Global Category Manager, Indirect Procurement
Henry Schein
Lead Services Specialist – Customer Contract Management
Switzerland Global Enterprise
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Project Management/ Planning/ Coordinating activities typically in the context of a production or services project to fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction.
- Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline.
- Functions with some autonomy but guided by established policies or review of end results.
- The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).
- All contract performance related activities, typically tied to a customer site.
- Perform in the role as the interface between the customer and the project team, managing the transfer of information and requests.
- Assure timely resolution of issues and keep the customer advised of the progress of the project, and negotiate changes and variations and solutions to any issue arising.
- Responsible for adherence to contract service, operations, and performance specifications, as well as financial & technical metrics specific to contract.
- Perform proposal negotiation, and contract administration functions on assigned proposals / contracts with minimal supervision.
- Provide support to manager and senior contracts personnel on assigned contracts.
- Function as the liaison for the customer on contract matters.
- Includes direct people management responsibility including staffing and performance development.
- Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
- Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.
- Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles.
- Uses technical experience and analytical thinking.
- Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
- Acts as a resource for colleagues with less experience.
- May lead small projects with low risks and resource requirements.
- Explains information; developing skills to bring team members to consensus around topics within field.
- Conveys performance expectations and may handle sensitive issues.
Requirements
- Degree in Engineering from an accredited university or equivalent.
- Proven financial acumen and experience in contract management dealing with customers.
- Strong experience in power generation.
- Strong oral and written communication skills.
- Fluency in English, French and Arabic.
- Demonstrated ability to analyze and resolve problems.
- Ability to document, plan, market, and execute programs.
- Established project management skills.
Benefits
- Relocation Assistance Provided: No
- #LI-Remote - This is a remote position
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementcontract managementfinancial acumenpower generationanalytical thinkingproblem resolutionprogram executionproposal negotiationcontract administrationstaffing
Soft skills
communication skillsinterpersonal skillsleadershiporganizational skillsteam consensus buildingjudgmentcustomer satisfactionissue resolutionperformance developmentautonomy
Certifications
degree in Engineering
