
Director, Site Reliability – Operations
Switchfly
full-time
Posted on:
Location Type: Remote
Location: Colorado • United States
Visit company websiteExplore more
Salary
💰 $165,000 - $185,000 per year
Job Level
About the role
- Own site reliability and availability for our cloud-hosted platform – 24x7 uptime, monitoring, alerting, anomaly detection, and incident response programs.
- Drive security outcomes across the platform – tracking findings and acting as a business stakeholder.
- Own PCI Level 1 compliance currency and drive adoption.
- Participate in SAFe planning – bringing security, compliance, and reliability work into the engineering pipeline.
- Lead infrastructure patching and maintenance within our AWS environment.
- Manage and develop an internationally distributed team across multiple functions.
- Own the AWS cost and capacity budget.
- Partner with engineering directors to define infrastructure and application-layer security.
- Own vendor outcomes across the cloud ecosystem and guide personal development of your team.
- Foster a culture of shared values.
Requirements
- 7+ years in SRE, DevOps, cloud infrastructure, or security engineering, with 4+ years leading technical teams.
- Deep AWS experience across compute, networking, storage, and managed services in a production enterprise environment.
- Hands-on familiarity with the security and compliance discipline – you’ve operated in PCI, SOC 2, or equivalent regulated environments.
- Comfort working within SAFe or similar delivery frameworks.
- Manage through credibility and technical engagement, not just title.
- Inquisitive, direct, and outcome-oriented – you form opinions and communicate them clearly.
Benefits
- Discretionary Time Off (DTO) – Take time off when you need it.
- 15 Company-Paid Holidays – Including a company-wide break from Christmas Eve through New Year’s Day.
- Comprehensive Benefits Package – Switchfly offers a full suite of health benefits, with the company covering an average of 87% of employee premiums.
- 401(k) with Company Match – We support long-term financial wellness with a competitive retirement plan.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
site reliability engineeringcloud infrastructuresecurity engineeringAWSincident responseanomaly detectioninfrastructure patchingmonitoringalertingcapacity management
Soft Skills
leadershipcommunicationcollaborationoutcome-orientedcredibilityinquisitivedirectteam developmentstakeholder engagementcultural values