Switchboard

Data Scientist

• Join a cross-functional team to improve availability of insights for internal and external stakeholders
• Work collaboratively with the Customer Experience and Product teams to deliver recommendations and build tooling
• Build reports and meaningful visualizations for internal and external use (e.g., feature adoption, deliverability metrics)
• Design tools and workflows to help campaigns and organizations run more efficient and effective digital programs through evidence and experimentation
• Perform deep data investigations and use statistical techniques to identify, analyze, and interpret data
• Build classification models and other ML tooling to group content by topic or surface insights
• Answer stakeholder questions, solve puzzles in the data, and produce self-serve analytical reports
• Write production-level SQL and script tools in Python to support users and operations
• Help build and contribute to a positive team culture