Product Owner
Switch2 Energy Limited
full-time
Posted on:
Location Type: Hybrid
Location: Shipley • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Write clear user stories and acceptance criteria that guide the engineer team
- Collaborate daily with the engineering team, answering questions and making decisions to maintain momentum
- Engage with customers, users and stakeholders to gather requirements and validate solutions
- Act as the go-to product expert and liaison between business teams, engineering teams, and external vendors
- Manage competing priorities, track changes, facilitate alignment, and ensure everyone is clear on release timelines and expectations
- Communicate the product vision and roadmap, ensuring alignment with business goals
- Lead the development of business cases for new products and services
- Manage and prioritise the product backlog, making trade-off decisions based on user value, business impact and technical feasibility
- Support ongoing product evolution by helping teams navigate change, monitoring performance against key metrics (customer satisfaction, adoption rates, system performance)
- Facilitate and take part in Agile ceremonies such as stand-ups and estimation sessions
Requirements
- Proven stakeholder management skills across technical and non-technical audiences, with the ability to influence without authority
- Demonstrable commercial thinking including development costing, product budgeting, and monitoring ROI performance against projections
- Exceptional communication skills, you can translate technical complexity into clear narratives for stakeholders, and business requirements into clear specifications for engineering teams
- Deep understanding of customer service practices and solutions
- Strong empathy for customer and client needs, with a user-centred mindset
- Full software implementation lifecycle experience, from discovery through launch and iteration
- Highly organised and detail-oriented, with a structured approach to delivery
- Data-driven mindset with ability to define metrics, analyse performance, and make evidence-based decisions
- Ability to balance multiple projects and priorities with confidence and clarity
Benefits
- Opportunity to grow professionally
- Work in a mission-driven company
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
user storiesacceptance criteriaproduct backlog managementbusiness case developmentAgile methodologiessoftware implementation lifecycledata analysisperformance metricsproduct budgetingROI monitoring
Soft skills
stakeholder managementinfluence without authorityexceptional communicationcustomer empathyuser-centered mindsethighly organizeddetail-orientedstructured approachability to balance multiple projectscommercial thinking