DevOps Engineer, ServiceNow

Swisscom

DevOps Engineer for ServiceNow platforms, focusing on engineering, operations, and continuous development. Working with agile methodologies in Switzerland and home office.

Posted 7/17/2026full-timeBern • 🇨🇭 SwitzerlandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Engineering, Operation, and Optimization of ServiceNow services, with a strong focus on Automation, CI/CD, and Infrastructure-as-Code solutions. Proficient in incident, problem, and change management processes, ensuring stability and security in operations.

Highest-signal resume keywords

ServiceNow Platform ManagementDevOps PracticesAutomation with AnsibleCI/CD Pipeline DevelopmentRelational Database Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow ServicesInfrastructure-as-CodeConfiguration-as-CodeAPI IntegrationCI/CD AutomationAnsibleGit-based PipelinesServer Operating SystemsRelational DatabasesIncident Management

Soft Skills

Analytical Problem SolvingSelf-DrivenReliableQuality-ConsciousTeam PlayerCommunicative

Tools & Technologies

ServiceNow On-PremisesMonitoring ToolsLogging Tools

Certifications & Qualifications

Degree in Computer Science

Industry Keywords

DevOpsAutomationContinuous ImprovementChange ManagementProblem Management

Tech Stack

Tools & technologies

AnsibleServiceNow

About the role

Key responsibilities & impact

Engineering, operation and optimization of ServiceNow services and platforms
Ensuring stability, availability, quality and security in operations
Automation of processes via APIs and CI/CD
Development and operation of Infrastructure-as-Code and Configuration-as-Code solutions
Support in incident, problem and change management according to established processes

Requirements

What you’ll need

Degree (University/FH/HF) in Computer Science or an equivalent qualification
Several years of experience in DevOps and infrastructure, as well as in operating server operating systems and relational databases
Practical experience in automation and CI/CD, for example with Ansible and Git-based pipelines
Experience with enterprise platforms, ideally ServiceNow On-Premises, including API integration, monitoring and logging
Analytical and structured, with a passion for solving complex technical problems
Self-driven, reliable and quality-conscious; you promote continuous improvement
Team player and communicative, with the ability to coordinate across team and functional boundaries
Excellent written and spoken German; English is an advantage

Benefits

Comp & perks

Flexible working hours
A range of attractive benefits