Risk Administration Associate

Swisscard AECS GmbH

Risk Administration role managing bank guarantees and sensitive customer cases. Ensuring smooth operation of central processes related to risk management and compliance in a supportive team environment.

Posted 7/14/2026full-timeHorgen • 🇨🇭 SwitzerlandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing bank guarantees, processing loan agreements, and handling card accounts, with a strong focus on compliance and risk management. Proficient in executing direct debit procedures and addressing customer inquiries with a structured and efficient approach.

Highest-signal resume keywords

Bank Guarantee ManagementLoan Agreement ProcessingInheritance Law KnowledgeDirect Debit ProceduresGerman Language Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Card Account ManagementSEPA ModificationsZEK Report ProcessingData AnalysisDocument Preparation

Soft Skills

FlexibilityEfficiencyStructured Working StyleAccuracy

Industry Keywords

Risk ManagementComplianceCustomer InquiriesAdministrative TasksDispute Handling

About the role

Key responsibilities & impact

Management of bank guarantees and processing of amendments, as well as loan agreements
Handling card accounts of deceased customers and communicating with authorities and bereaved relatives
Execution of direct debit procedures and SEPA modifications, as well as handling objections/disputes
Monitoring and clearing of closed card accounts with credit balances
Processing ZEK reports and customer inquiries, including assignments (cessions)
Administrative tasks such as document preparation and handling mail, email, and telephone inquiries

Requirements

What you’ll need

3–5 years of experience in a commercial/administrative, service-oriented environment
Knowledge of inheritance law and/or experience in Risk or Compliance is an advantage
Flexibility, efficiency, structured working style, and accuracy
Strong affinity for numbers and data
Very good German language skills; additional languages are a plus

Benefits

Comp & perks

Freedom to contribute your experience and implement your ideas
Continuous professional and personal development
Supportive, collaborative working environment
Equal opportunities and a respectful work environment
Remote work possible