Plan and track maintenance delivery across the portfolio, ensuring work is properly scheduled, delivered, and reported while maintaining current asset inventory and maintenance plans
Ensure operational reliability of Mechanical, Electrical and Plumbing (MEP) systems and other critical infrastructure to keep building services running safely
Drive technical and regulatory compliance by supporting Location Operations Managers with standards implementation and maintaining audit-ready documentation
Manage high-risk work including shutdowns, power-downs, and business-critical interventions with disciplined change control and stakeholder coordination
Own asset and maintenance data governance in the IWMS/Asset & Maintenance Management platform, defining clear rules for creation, updates, and validation
Coordinate building IoT/OT operations including BMS controls, metering, sensors, and alarms, ensuring they follow IT and security policies
Support digital monitoring initiatives that improve reliability, response times, and compliance evidence
Provide operations expertise to projects throughout all phases
Maintain accurate system documentation including operating manuals and system logs
Lead incident troubleshooting with structured approaches, prioritizing safety and business-critical issues
Coordinate with IT and Physical Security on CCTV and Physical Access Control System issues

Requirements

8+ years in multi-site technical operations, facilities engineering, or building infrastructure management (office or comparable environments)
Strong working knowledge of MEP systems and critical infrastructure, with confidence in complex troubleshooting and decision-making
Provider and contract management experience, including SLA/KPI-based performance governance
Strong discipline in documentation, internal controls, and audit readiness, comfortable working in an IWMS/AMM or CMMS environment
Project experience across commissioning/testing and handover to operations
Ability to influence stakeholders in a matrix environment as a clear, pragmatic communicator
Fluent English (additional regional languages are a plus)

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

MEP systemstroubleshootingdocumentationinternal controlsaudit readinessIWMSAsset ManagementCMMSproject managementperformance governance

Soft Skills

influencing stakeholderscommunicationdecision-makingcoordinationleadershippragmatismdisciplineproblem-solvingcollaborationsafety prioritization