AI Delivery Lead – Property & Casualty Operations, Business Excellence
Swiss Re
full-time
Posted on:
Location Type: Hybrid
Location: Zurich • 🇨🇭 Switzerland
Visit company websiteSalary
💰 CHF 126,000 - CHF 188,000 per year
Job Level
Senior
About the role
- Own business-side delivery and value realization of AI initiatives, ensuring commercial, operational, and strategic outcomes.
- Ensure cohesive delivery across products and operational workstreams and lead the business-side activation of AI solutions, including change management, training, communication, and adoption at scale.
- Shape AI capability foundation, contributing to strategic decisions on tooling, governance, standards, and operating models.
- Translate business needs into clear, actionable requirements, shaping solution scope and prioritization in close collaboration with Business and Tech teams.
- Partner with Data & Tech on building repeatable AI delivery foundations, including data readiness, MLOps/LLMOps pipelines, and continuous model monitoring.
- Shape investment and prioritization decisions for AI initiatives, making go/no-go recommendations based on business value and feasibility.
- Engage credibly and operate at eye level with senior leaders fostering alignment and driving decision-making across the P&C Data & Tech program.
Requirements
- Technically fluent leader, experienced with modern AI technologies including GenAI and large language models, and an understanding of their technical and operational implications.
- Delivery excellence champion with mastery of project/program methodologies, and a track record of keeping multi-workstream initiatives on time, on scope, and on budget.
- Proven leadership experience guiding cross-functional teams.
- Gravitas paired with excellent communication skills enabling you to drive clarity, alignment, and momentum across teams and functions.
- Degree in Information Technology, Mathematics, Statistics, Data- or Actuarial Science, or related quantitative fields.
- Insurance or P&C reinsurance knowledge is a significant advantage.
- Deep business acumen and the ability to translate between technical, operational, and strategic contexts - particularly across Underwriting, Claims, Operations, Finance, Risk and IT.
- Change and adoption driver with deep experience embedding new capabilities, leading business readiness and training, and ensuring that program outcomes translate into sustainable value realization.
- A forward-looking mindset, a passionate AI someone energized by emerging technologies (including GenAI) driven to turn innovation into real business impact.
- Strong understanding of digital and AI product lifecycles, business case development, and value realization.
- Knowledge of enterprise AI platforms, data pipelines, and MLOps/LLMOps practices is a strong plus.
Benefits
- an attractive performance-based annual bonus
- hybrid work model where the expectation is that you will be in the office at least three days per week
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AI technologiesGenAIlarge language modelsMLOpsLLMOpsdata readinessproject methodologiesprogram methodologiesbusiness case developmentvalue realization
Soft skills
leadershipcommunicationalignmentdecision-makingchange managementtrainingbusiness acumencross-functional collaborationdelivery excellenceforward-looking mindset