Office & Operations Manager
Swiss Re
full-time
Posted on:
Location Type: Office
Location: Miami • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $120,000 per year
Job Level
SeniorLead
About the role
- Serve as the primary point of contact for employees, executives, stakeholders, and tenants across all five locations
- Build strong relationships with site leads and local business leaders to proactively address needs and provide best-in-class customer service
- Coordinate onsite events, conferences, and large-scale meetings in partnership with the Events Management Team
- Oversee day-to-day facility operations in Miami and Alpharetta, with governance oversight for the Washington, D.C., Lansdale, and Midlothian offices
- Manage building maintenance, infrastructure, and all MEP systems (HVAC, lighting controls, plumbing, etc.)
- Partner with Head CRES East Region to lead construction, renovation, and fit-out projects, ensuring alignment with timelines, scope, and budget
- Own budgeting, forecasting, and monitoring of all associated office expenses and investments
- Oversee external vendors and contractors, ensuring alignment with SLAs, KPIs, and contract requirements
- Manage site-level risk by identifying, assessing, and documenting risks; completing all required reports accurately and on schedule
Requirements
- Fluency in Spanish required
- Bachelor’s degree or a minimum of 10 years of real estate and facility management experience in a global, highly professional environment
- Proven project management experience, including construction and fit-out oversight
- Strong knowledge of lease language and property standards
- Exceptional verbal and written communication skills; ability to present to stakeholders and senior leadership
- Advanced proficiency with MS Outlook, Word, Excel, PowerPoint, and Teams
- Experience with Integrated Workplace Management Systems (IWMS)
Benefits
- Flexible working arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementfacility managementconstruction oversightfit-out oversightlease language knowledgeproperty standards knowledgebudgetingforecastingrisk managementMEP systems management
Soft skills
customer servicerelationship buildingcommunicationpresentation skillsorganizational skillsstakeholder managementleadershipproblem-solvingteam collaborationevent coordination