Workplace Engineer
Swiss Re
full-time
Posted on:
Location Type: Office
Location: Bratislava • 🇸🇰 Slovakia
Visit company websiteSalary
💰 €2,700 - €4,500 per month
Job Level
Mid-LevelSenior
Tech Stack
IoTPython
About the role
- Responsible for the end-to-end management of HP Enterprise Managed Print Services ecosystem
- Balance technical excellence with user experience, ensuring print and scanning infrastructure is secure and compliant
- Report to Head of Field Services Service Management and work closely with MPS Service Manager
- Design, integrate, and maintain HP Enterprise Managed Print and Document Solutions, ensuring alignment with technology and security standards
- Manage and optimize HP print infrastructure components including HP Web Jetadmin, HP Security Manager, SafeCom PullPrint, and HP SecurePrint
- Oversee firmware patching, configuration baselines, device compliance, and print driver management
- Evaluate and document printer hardware and software configurations
- Provide L3/L4 technical support and coordinate with HP Enterprise and vendor partners for complex issues
- Develop automation, monitoring, and reporting solutions for operational efficiency
- Drive continuous improvement, process optimization, and service documentation
Requirements
- Degree in Information Technology, Computer Science, related field, or equivalent practical experience
- 3+ years of experience in enterprise print infrastructure management and document solution environments
- Strong understanding of network protocols, Active Directory integration and print queue management
- Experience with IoT device compliance, patching and security frameworks
- Proven analytical and troubleshooting skills at L3/L4 support level
- HP Enterprise certification (e.g. HP Accredited Technical Professional – MPS) (preferred)
- Scripting or automation experience (PowerShell, Python) for system management and reporting (preferred)
- Strong communication skills with ability to explain technical concepts clearly (preferred)
- Experience working in global, multicultural environments (preferred)
- Familiarity with ITIL processes, Jira, and service management best practices (preferred)
Benefits
- Attractive performance-based variable compensation component
- Variety of global and location specific benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
enterprise print infrastructure managementdocument solutionsnetwork protocolsActive Directory integrationprint queue managementIoT device compliancepatchingsecurity frameworksscriptingautomation
Soft skills
analytical skillstroubleshooting skillscommunication skillsprocess optimizationcontinuous improvement
Certifications
HP Accredited Technical Professional – MPS