IT Commercial Operations Analyst

Swinerton

IT Commercial Operations Analyst managing technology contract lifecycle and vendor negotiations for BTech. Responsible for spend visibility and contract management support across various IT vendors.

Posted 5/20/2026full-timeConcord • California, New York, North Carolina, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $115,000 - $145,000 per yearWebsite

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

Own the end-to-end lifecycle of technology contracts
Lead vendor negotiations with a structured playbook
Provide spend visibility across IT vendor and contract investments
Redesign and continuously improve the IT contract lifecycle to reduce cycle time
Own contract lifecycle management
Support vendor performance and risk oversight
Maintain a live IT vendor spend register across all technology-managed contracts
Build and maintain spend dashboards for leadership using appropriate BI and reporting tools
Conduct ad hoc vendor analysis and reporting as requested by leadership
Coordinate vendor scorecards assessing SLA adherence and commercial fairness

Requirements

What you’ll need

5–8 years in IT/SaaS procurement, vendor management, or technology sourcing
Demonstrated experience negotiating enterprise software agreements (SaaS, MSAs, SOWs)
Comfortable reading and redlining contracts without full legal support
Strong analytical skills with ability to build and maintain spend tracking using BI and reporting tools
Familiarity with ITSM platforms and contract management systems
Understanding of SaaS contract structures including per-seat, consumption-based, and enterprise agreement models
Experience with vendor criticality assessments and tiering frameworks

Benefits

Comp & perks

medical
dental
vision
401(k) with company matching
Employee Stock Ownership Program (ESOP)
individual stock ownership
paid vacation
paid sick leave
paid holidays
bereavement leave
employee assistance program
pre-tax flexible spending accounts
basic term life insurance and AD&D
business travel accident insurance
short and long term disability
financial wellness coaching
educational assistance
Care.com membership
ClassPass fitness membership
DashPass delivery membership
additional term life insurance
long term care insurance
critical illness and accidental injury insurance
pet insurance
legal plan
identity theft protection
other voluntary benefit options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

vendor managementcontract lifecycle managementnegotiating enterprise software agreementsspend trackingvendor criticality assessmentsSaaS contract structuresredlining contractsanalytical skillsreporting toolsIT procurement

Soft Skills

leadershipnegotiationcommunicationorganizational skillsrisk oversightanalytical thinkingproblem-solvingattention to detailcollaborationadaptability