IT Commercial Operations Analyst

Swinerton

IT Commercial Operations Analyst at BTech managing end-to-end technology contracts and vendor negotiations. Responsible for spend visibility, governance, and optimization across IT vendor and contract investments.

Posted 5/1/2026full-timeCalifornia, New York, North Carolina, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $115,000 - $145,000 per yearWebsite

Tech Stack

Tools & technologies

Cyber SecurityITSM

About the role

Key responsibilities & impact

Review all inbound IT vendor contracts, SOWs, and MSAs for accuracy, risk, and compliance before routing for signature
Redline agreements in collaboration with Legal, flagging non-standard terms, liability exposure, and entity naming errors
Ensure contracts clearly define data ownership, access, retention, and extraction rights to support application decommissioning, legal compliance, and end-of-life system transitions
Create and execute a standardized process for the review and remediation of existing IT vendor contracts and MSAs to ensure compliance with current insurance, cybersecurity, data protection, SLAs, disaster recovery, termination, and client/owner requirements
Maintain a standard clause library and contract templates to accelerate review cycles
Own the contract fast-track vs. full-path triage process, routing agreements appropriately
Apply Gartner’s SaaS contract negotiation framework covering 40+ critical terms across pricing, usage rights, risk/compliance, and exit provisions
Lead negotiations on all IT vendor agreements using a structured escalation playbook
Benchmark vendor pricing against market rates and challenge vendors on cost, scope, and SLA terms
Coordinate with domain leads to consolidate vendor touchpoints and avoid redundant contracts
Regularly monitor and improve procurement processes for effectiveness and optimization
Enforce BTech’s signing authority policy ensuring no contract is executed by unauthorized personnel
Serve as a trusted proxy for BTech leadership by representing approved commercial, risk, and contractual positions in vendor negotiations
Maintain an active log of who is authorized to sign at what threshold
Educate and communicate signing authority policy to BTech and operating company stakeholders
Route final agreements to authorized signatories with a prepared summary and recommendation
Ensure all required risk, cybersecurity, and AI reviews are completed prior to contract execution
Maintain a live IT vendor spend register across all technology-managed contracts
Support BTech’s broader OPEX/CAPEX budget administration as the function matures
Build and maintain spend dashboards for leadership using appropriate BI and reporting tools
Track license utilization across key platforms and identify underused or redundant contracts
Support annual and quarterly budget planning with spend forecasts and renewal projections
Track cost savings and value realization resulting from negotiations and contract optimization
Produce portfolio-level reporting for executive consumption, summarizing vendor obligations, spend trends, and optimization opportunities
Conduct ad hoc vendor analysis and reporting as requested by leadership
Partner with product managers and domain leads on technology procurement decisions, providing data-driven recommendations
Support hardware procurement analysis including server cost comparisons and reseller negotiations
Coordinate vendor scorecards assessing SLA adherence, support responsiveness, roadmap alignment, commercial fairness, and escalation handling
Apply a vendor criticality assessment framework using weighted scoring across spend, market size, replacement complexity, utilization, and risk
Manage vendor tiering (Strategic, Operational, Transactional) with appropriate engagement cadences
Identify and implement improvements to ordering practices, invoicing workflows, and chargeback processes
Evaluate opportunities to automate manual procurement and contract management tasks
Support future expansion into adjacent procurement areas such as mobile device lifecycle management
Own BI and reporting tools, contract repository, clause library, and policy documentation

Requirements

What you’ll need

5–8 years in IT/SaaS procurement, vendor management, or technology sourcing
Demonstrated experience negotiating enterprise software agreements (SaaS, MSAs, SOWs)
Comfortable reading and redlining contracts without full legal support
Strong analytical skills with ability to build and maintain spend tracking using BI and reporting tools
Familiarity with ITSM platforms and contract management systems
Understanding of SaaS contract structures including per-seat, consumption-based, and enterprise agreement models
Experience with vendor criticality assessments and tiering frameworks
Construction or professional services industry experience (preferred)
Experience building vendor scorecards and performance management programs (preferred)
Knowledge of perpetual-to-SaaS licensing conversion strategies (preferred)
Experience with hardware procurement and reseller relationship management (preferred)

Benefits

Comp & perks

medical
dental
vision
401(k) with company matching
Employee Stock Ownership Program (ESOP)
individual stock ownership
paid vacation
paid sick leave
paid holidays
bereavement leave
employee assistance program
pre-tax flexible spending accounts
basic term life insurance and AD&D
business travel accident insurance
short and long term disability
financial wellness coaching
educational assistance
Care.com membership
ClassPass fitness membership
DashPass delivery membership
additional term life insurance
long term care insurance
critical illness and accidental injury insurance
pet insurance
legal plan
identity theft protection
other voluntary benefit options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

contract negotiationvendor managementSaaS procurementcontract redliningspend trackingvendor criticality assessmentperformance managementhardware procurementdata protection compliancerisk assessment

Soft Skills

analytical skillscommunicationcollaborationleadershiporganizational skillsnegotiationproblem-solvingattention to detailstakeholder managementprocess improvement