Junior Application Support Engineer, Insurance

Swedbank Corporates & Institutions

Junior Application Support Engineer supporting business-critical insurance systems at Swedbank. Engaging in troubleshooting and resolving operational issues while ensuring system integrity and performance.

Posted 7/25/2026full-timeTallinn • 🇪🇪 EstoniaJunior💰 €1,350 - €2,050 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Proficient in SQL for data analysis and troubleshooting, with a strong focus on improving service quality and operational processes. Demonstrates a proactive mindset and strong collaboration skills to effectively resolve complex issues and support automation initiatives.

Highest-signal resume keywords

SQL SkillsData AnalysisIncident ResolutionCollaborationAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLData TroubleshootingVulnerability RemediationApplication Release ManagementService Improvement

Soft Skills

Analytical ThinkingTeam PlayerOwnership MindsetSelf-ManagementWillingness to Learn

Industry Keywords

Operational EventsService RequestsKnowledge SharingProduction EnvironmentsSecure Configuration

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Investigating and resolving user-reported incidents and service requests;
Monitoring system alerts and responding to operational events;
Troubleshoot operational issues and help improve support processes and service quality;
Remediating reported vulnerabilities by applying patches, upgrading software components, and implementing secure configuration changes;
Organizing and executing application production releases;
Collaborating with engineering teams to resolve complex issues and expand your technical skills;
Supporting service improvements and automation initiatives;
Documenting solutions and contributing to knowledge-sharing practices;
Learning how our systems and integrations operate in production environments;

Requirements

What you’ll need

Basic to intermediate SQL skills and confidence working with data;
Ability to analyze production data, writing SQL queries, and resolving data-related issues;
A proactive and investigative mindset with strong analytical thinking and attention to detail;
A team-player mindset and a can-do attitude when dealing with complex situations;
Ownership mindset, with a focus on delivering assigned tasks on time and with high quality;
Strong collaboration and self-management skills, with the ability to work independently while recognizing when to seek support;
Willingness to learn, take feedback seriously, and continuously grow your technical skills;
Business‑level English, written and spoken.

Benefits

Comp & perks

An open, simple and caring culture.
Opportunity to create the best experience for our customers.
An international, sustainable and inclusive work environment.
Development opportunities and advancement in your career.
Flexible working options.
Country-specific benefits , including banking offers, a pension plan, our share-based reward program, health insurance in the Baltics and a health allowance in Sweden.