Swayable

Data Scientist

• Conduct data science research to push our experimental methodologies to the bleeding edge of social science
• Develop robust tools to uncover insights in experimental data
• Prototype data science improvements to core platform features
• Communicate the results of data science investigations to both internal and external stakeholders

Research Data Scientist

Support Engineer

• Triage and resolve technical support tickets submitted by the Client Research Services (CRS) team
• Escalate issues to Engineering only when necessary, progressively reducing dependence as you gain expertise
• Refine and maintain technical documentation, including the CRS and Engineering runbooks
• Identify and recommend opportunities for automation and system improvements
• Collaborate closely with Engineering and Product teams to advocate for scalable solutions and internal tooling improvements
• Manage access and permissions (e.g., MongoDB credentials) as required to fulfill support tasks
• Report to the Director of Client and Research Success and work cross-functionally with the Engineering and Product teams, playing a critical part in maintaining high-quality execution while unlocking efficiency through process improvement and automation.

Research Data Scientist

Technical Support Engineer