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About the role
Key responsibilities & impact- Managing sustainable sales performance within their District and ensuring sales and profitability targets are met
- Updating, maintaining and implementing processes/guidelines and providing feedback to global teams
- Implementing the annual plans of the stores while ensuring the tactical and fiscal integrity
- Securing retention of high performers and top talents across the organization, especially focusing on managing effectively staff turnover
- Securing delivery of the brand experience
- Ensuring excellent and consistent consumer experience across all touch points, based on central guidelines
- Providing feedback loops and reviews on own and partner stores
- Actively monitoring customer satisfaction and feedback systems to drive continuous service improvement
Requirements
What you’ll need- Minimum 3 years’ experience as a field operator in a fashion, customer, and commercial focused retail environment
- Minimum 3 years’ experience in a store management role
- Advanced numeracy, literacy and verbal communication skills
- Willingness to travel in the assigned area up to 100% of working time
- A solid understanding of Sales, Marketing, HR, Merchandising on retail store level
- Strong customer service focus and relationship building skills
Benefits
Comp & perks- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales performance managementprocess implementationcustomer satisfaction monitoringservice improvementretail merchandisingsales strategyprofitability analysisstaff turnover managementfeedback systems
Soft Skills
communication skillsrelationship buildingcustomer service focusteam managementfeedback provisionorganizational skillsproblem-solvingleadershipadaptability