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Tech Stack
Tools & technologiesJavaScriptPython
About the role
Key responsibilities & impact- Own the technical win on Agentic Storefront deals - leading discovery, shaping the solution narrative, and building genuine technical credibility with both e-commerce and engineering stakeholders at prospect accounts.
- Lead integration scoping conversations - working with merchant technical teams on API connectivity, platform dependencies, implementation planning, and third-party integration requirements.
- Be a reliable, trusted technical partner to US-based AEs across the full product suite.
- Run structured technical discovery that gets to the real constraints and objectives before any solution is proposed.
- Scope and support proof of concept and pilot engagements where needed.
- Contribute to internal enablement - helping document and evolve technical positioning as Swap's product portfolio grows.
- Feed what you're hearing in the field back to product, marketing, and GTM teams - your perspective from customer conversations is genuinely valued here.
Requirements
What you’ll need- 5-7 years in a pre-sales, solutions engineering, or sales engineering role at a B2B SaaS company.
- Genuine hands-on technical depth, comfortable working with REST APIs, webhooks, and integration architecture; able to engage meaningfully with merchant engineering teams on implementation questions. Prior experience with JavaScript, Python, or similar is a strong signal.
- Familiarity with the e-commerce ecosystem - you understand how online retailers think, who the stakeholders are, and what drives their decisions. Experience in e-commerce SaaS (platforms, CX, marketing tech, or adjacent) is valued.
- AI fluency in practice - you already use AI tools to accelerate your own work, you're genuinely curious about agentic products, and you can engage credibly in technical conversations about AI-powered systems.
- High autonomy - you're comfortable operating without a playbook, navigating ambiguity, and figuring out what needs to happen next.
- Strong discovery instincts - you ask the right questions before reaching for a solution, and you listen carefully to the answers.
- Adaptability - you can hold context across multiple products and buyer profiles and stay effective across all of them.
Benefits
Comp & perks- Competitive base salary.
- Stock options in a high-growth startup.
- Competitive PTO with public holidays additional.
- Private Health.
- Pension.
- Wellness benefits.
- Breakfast Mondays.
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
REST APIswebhooksintegration architectureJavaScriptPythonpre-salessolutions engineeringsales engineeringe-commerce SaaSAI tools
Soft Skills
technical credibilitydiscovery instinctshigh autonomyadaptabilitycommunicationlisteningproblem-solvingcollaborationtrustworthinesscuriosity