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About the role
Key responsibilities & impact- Develop and refine a wide range of content across Swan's documentation ecosystem
- Write and maintain content directly in a docs-as-code workflow (Git, Markdown/MDX)
- Migrate existing content into version-controlled repositories with peer review
- Independently write clear, accurate content for moderately complex features across various asset types
- Use approved AI tools to improve workflow efficiency
- Work closely with Product, Engineering, Design, Marketing, Customer Experience, and Implementation teams
- Utilise core tools (Zendesk, CMS, docs-as-code) effectively
- Manage the full lifecycle of individual content assets from creation to publication
Requirements
What you’ll need- Proven track record in technical writing (typically 3 or more years)
- Comfortable working in Git and Markdown or MDX
- Experience migrating content across different frameworks is a strong plus
- Strong editorial eye
- Proactive and thrive in a fast-paced environment
- Independently apply established best practices for accessibility and global localisation during content creation
- Feedback driven, quickly adapt to new tools or processes
Benefits
Comp & perks- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical writingGitMarkdownMDXcontent migrationaccessibility best practicesglobal localisationdocs-as-code
Soft Skills
strong editorial eyeproactiveadaptabilityfeedback driven
