Technical Support Analyst, Python – Second Shift
Suvoda
full-time
Posted on:
Location Type: Remote
Location: Romania
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Job Level
About the role
- Liaise with Services, Product, and Support to investigate production issues/requests
- Propose and implement short term solutions for applications when applicable
- Take ownership of production issues and drive escalations
- Research and resolve issues using critical and logical thinking, ensuring financial data integrity
- Write, execute, and validate Python-based scripts for data changes and bulk data corrections in a production environment
- Manage priorities through ticketing system
- Assist in documentation of technical work instruction
- Recommend continuous improvement of operational and technical efficiencies
- Coordinate with Engineering and Product teams on future enhancements and capabilities
- Ability to understand Suvoda products, technical capabilities, and custom solutions
- Perform other duties, assignments, and/or special projects as time or circumstances necessitate
Requirements
- Bachelor’s degree or equivalent work experience and/or training preferred
- At least 1-1.5 years of experience in a similar technical role (writing python scripts, working with SQL and Django)
- Object-oriented programming experience with Python (including writing scripts)
- Daily use of PostgreSQL, Django, Python
- Knowledge of SQL scripting and databases
- Linux/Unix and Bash scripting experience is preferred
- JavaScript or Typescript experience is a plus
- Ability to read and analyze application logs
- Version control experience (e. git)
- Open source software/web application development experience is a plus
- Experience working in a fast-paced technical support-oriented role
- Ability to communicate effectively with team members and management
- Attention to detail.
Benefits
- Technical customer implementations involving sensitive financial data
- Support application server management, deployment, and troubleshooting of lower and production environments
- Highly collaborative team player
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PythonSQLDjangoPostgreSQLLinuxUnixBash scriptingJavaScriptTypeScriptVersion control
Soft Skills
critical thinkinglogical thinkingcommunicationattention to detailownershipproblem-solvingcollaborationprioritizationdocumentationcontinuous improvement
Certifications
Bachelor’s degree