Virtual Clinic Operations Analyst

Sutter Health

Analyst supporting operational infrastructure for clinical programs at Sutter Health. Focusing on reporting, metric tracking, and operational analysis for better decision-making.

Posted 7/30/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $54 - $80 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational analysis and reporting within healthcare settings, leveraging analytical skills to identify workflow gaps and improve clinical program operations. Proficient in translating data into actionable insights and collaborating cross-functionally to enhance decision-making processes.

Highest-signal resume keywords

Healthcare Operations ExperienceKPI TrackingDashboardingSQLPower BI

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational AnalysisMetric TrackingTrend AnalysisData Quality AssessmentWorkflow Gap Identification

Soft Skills

CollaborationCommunicationProblem-Solving

Tools & Technologies

ExcelTableauEpic Reporting ToolsAnalytics Platforms

Industry Keywords

Clinical Program OperationsVirtual CareAmbulatory CarePopulation Health

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Support the operational infrastructure needed to manage and scale Sutter Sync clinical programs.
Focus on reporting, metric tracking, capacity visibility, issue and action follow-up, meeting preparation, decision tracking, and operational analysis.
Identify current-state workflow gaps by working with the Epic team, reviewing data, observing operations, and gathering input from clinical and operational stakeholders.
Surface patterns, risks, and opportunities for improvement so clinical operations, product, design, and technical teams can make better-informed decisions.
Translate raw data into meaningful operational reports, helping business stakeholders make informed day-to-day decisions.
Collaborate with end-users to understand operational workflows, translating basic business requests into technical requirements, and building operational dashboards.
Work with decreasing supervision applying intermediate analytical skills to solve common operational questions.

Requirements

What you’ll need

Bachelor's degree in Business Analytics, Healthcare Administration, Statistics, Economics, Finance, Computer Science, or a related field
4 years recent relevant experience
Healthcare operations, virtual care, ambulatory care, population health, or clinical program operations experience.
Experience with KPI tracking, dashboarding, reporting, trend analysis, and operational performance analysis.
Experience identifying workflow gaps, process issues, data quality concerns, and opportunities for improvement.
Experience working cross-functionally with clinical, operational, IT/Epic, product, analytics, and leadership teams.
Experience with Excel, Power BI, Tableau, SQL, Epic reporting tools, or similar analytics/reporting platforms.
Experience supporting operational readiness, action tracking, meeting preparation, and decision documentation for complex programs.

Benefits

Comp & perks

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