HR Back-office Administrator, German

Sutherland

HR Back-office administrator supporting employees for a globally represented e-commerce company by processing HR queries and managing reports.

Posted 7/11/2026full-timeRemote • 🇽🇰 KosovoMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative and HR capabilities, with proficiency in German and English, and a commitment to effective communication and teamwork. Skilled in managing reports, data audits, and utilizing ticketing and case management systems.

Highest-signal resume keywords

German Proficiency (C1/B2H)English Proficiency (B2)Data AuditsTicketing SystemsHR Administration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data ManagementReport GenerationCase Management SystemsComputer LiteracyNumeracy

Soft Skills

Exemplary Communication SkillsTeamworkAttention to DetailResponsivenessPoliteness

Industry Keywords

HR QueriesCustomer ServiceAdministrationPositive ImageOrganizational Skills

About the role

Key responsibilities & impact

Process HR queries, using the leading ticketing and case management systems.
Manage reports and perform data audits.
Prioritize and organize the daily tasks in your personal queue.
Shine throughout exemplary communication skills and teamwork.
Act in accordance to company standards and project a positive overall image.

Requirements

What you’ll need

The job holder must be computer literate and numerate with willingness to adapt to various systems and databases.
Excellent proficiency of German (C1/B2H) and good proficiency of English (B2).
Previous experience in administration, HR or customer service is an advantage.
Business-level communication skills, being responsive, kind and polite.
Ability to work independently, with high-level of attention to details.

Benefits

Comp & perks

Feel good at work - join our diverse international team, where supporting each other and creating friendly atmosphere are our basic principles.
Stay safe and secure – we offer permanent contract, additional health and life insurance.
Work-life balance – you will work from home.
Relax – we offer 21 days paid leave, so you can completely switch off and refresh. All your weekends will be free to spend some quality time on the things that matter to you.
Our various online and on-site Wellness activities, webinars and events will also contribute to your well-being.
Expand your knowledge - get your know-how and collaborate daily with the best in the industry. Benefit from various self-learning and instructor led training courses.
Grow your own way – be the first to know about any new job roles or business development and explore our various career opportunities.