Manager, Service Delivery – FCCS, Adaptive Planning Administrator, Technical Lead

Sutherland

Manager Service delivery for Oracle FCCS and Workday Adaptive Planning systems, ensuring data integrity and automation in financial processes. Overseeing configuration, reporting, and user enablement in a hybrid work setting.

Posted 6/13/2026full-timeRemote • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies

CloudOracle

About the role

Key responsibilities & impact

Own the configuration and ongoing optimization of Adaptive models, including dimensions, levels, hierarchies, attributes, versions, and assumptions.
Administer and support modeled and cube sheets, including advanced formula development (lookups, allocations, driver-based logic).
Manage Data Agent processes and integrations; coordinate data flows, refresh schedules, and dependencies.
Own data mapping tables, transformations, and reconciliation controls; proactively monitor, triage, and resolve data load exceptions.
Maintain and enhance alternate reporting hierarchies to support evolving business and management reporting needs.
Design, build, and support Dashboards, Hubs, and Reporting solutions using HTML reporting and OfficeConnect.
Administer role-based security, including access provisioning, periodic reviews, and compliance with governance standards.
Partner with IT and EDW teams on schema changes, performance tuning, and data lineage; document interfaces, dependencies, and SLAs.
Support forecast, budget, and commit cycles, including version management, locks, workflow configuration, and calendar orchestration by partnering with the Finance team and ensuring timely version creation & management, updating assumptions and loading source data.
Ensure integrity of financial data by performing tie-outs to consolidation system; investigate and resolve mapping and timing variances.
Develop and maintain documentation, including playbooks, SOPs, data dictionaries, and cutover/runbook materials.
Lead user enablement through training, office hours, and ongoing support; provide Tier 2/3 issue resolution.
Drive continuous improvement of the Adaptive platform, including scalability, performance optimization, and expanded enterprise adoption.
Support expansion of Adaptive to non-finance users by enabling standardized reporting, dashboards, and governed self-service capabilities.
Partner with FP&A and business stakeholders to translate planning and reporting requirements into scalable system design.
Support audit and compliance requirements, including change management, access controls, and documentation readiness.
Administer FCCS application: monthly setup, forms, reports, FX.
Maintain FCCS metadata, hierarchies, security roles, and consolidation rules.
Oversee close cycles; monitor integrations, validate data loads; troubleshoot variances.
Configure Data Exchange & Data Management workflows and mappings.
Develop Smart View reports and support statutory reporting.
Automate tasks using EPM Automate and REST APIs.

Requirements

What you’ll need

5 years’ experience with Adaptive Planning Configuration & Administration
Ability and experience administering a production environment
5 years’ experience with Oracle FCCS, Oracle Cloud EPM Applications, HFM
Experience with Data Management, Data Exchange, EPM Automate and automation scripting
Hands-on experience managing integrations, automation, and reporting.
Bachelor’s degree in Accounting, Finance, or Information Systems.
Strong understanding of general accounting principles, financial consolidation, and planning.

Benefits

Comp & perks

Employees can work remotely

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Adaptive Planning ConfigurationOracle FCCSOracle Cloud EPM ApplicationsHFMData ManagementData ExchangeEPM Automateautomation scriptingadvanced formula developmentfinancial consolidation

Soft Skills

user enablementtrainingissue resolutioncontinuous improvementcollaborationproblem-solvingcommunicationorganizational skillsattention to detailproactive monitoring

Certifications

Bachelor's degree in AccountingBachelor's degree in FinanceBachelor's degree in Information Systems