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Airline Customer Support Specialist, English
SutherlandCustomer Support Specialist in Bulgaria supporting one of the world’s top airlines remotely. Resolving customer inquiries and enhancing satisfaction through efficient service.
About the role
Key responsibilities & impact- Support one of the world’s top airlines
- Collaborate with internal teams to form solutions for customers
- Enhance customer satisfaction through high-quality support
Requirements
What you’ll need- Fluent English (C1 level or higher)
- Excellent communication and problem-solving skills
- Previous experience with airline reservation software is an advantage
- Previous customer service experience is recommended
- Strong attention to detail and customer care orientation
- Ability to work remotely and independently
- Flexibility to work in a dynamic, multicultural environment
Benefits
Comp & perks- 21 paid vacation days
- Health and life insurance
- Food vouchers
- Ongoing training and career growth opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
airline reservation software
Soft Skills
communicationproblem-solvingattention to detailcustomer care orientationflexibilityindependence