Independent Licensed Claims Adjuster – Team Manager

Sutherland

Independent Licensed Claims Adjuster - Team Manager role focusing on team performance and coaching. Join Sutherland to impact digital transformation and business process excellence.

Posted 4/11/2026full-timeRemote • Nevada • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Drive the performance of a team of Consultants, meeting and exceeding all KPI targets.
Manage attrition, shrinkage, and other critical metrics of the team.
Coach and mentor Consultants, providing feedback and performance management.
Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers.
Drive organizational initiatives within the team from time to time.

Requirements

What you’ll need

Must hold a current, active Claims Adjuster License in good standing for at least 2 years
Minimum of 2 years of experience managing a team
Be able to work in MS Office
Be able to work in a fast-paced environment
Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data interpretationperformance managementKPI managementteam managementanalytical skills

Soft Skills

coachingmentoringcommunicationteamworkproactive

Certifications

Claims Adjuster License