Sutherland

Independent Licensed Claims Adjuster – Team Manager

Sutherland

full-time

Posted on:

Location Type: Remote

Location: Nevada • United States

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About the role

  • Drive the performance of a team of Consultants, meeting and exceeding all KPI targets.
  • Manage attrition, shrinkage, and other critical metrics of the team.
  • Coach and mentor Consultants, providing feedback and performance management.
  • Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers.
  • Drive organizational initiatives within the team from time to time.

Requirements

  • Must hold a current, active Claims Adjuster License in good standing for at least 2 years
  • Minimum of 2 years of experience managing a team
  • Be able to work in MS Office
  • Be able to work in a fast-paced environment
  • Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
  • Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
  • Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data interpretationperformance managementKPI managementteam managementanalytical skills
Soft Skills
coachingmentoringcommunicationteamworkproactive
Certifications
Claims Adjuster License