Dutch Speaking Entry Level Customer Support
CBREX
Back-office HR Support Representative, French, English
Sutherland
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇧🇬 Bulgaria
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Handle HR-related queries via email and internal systems (no direct client-facing communication)
- Support and guide employees through onboarding, documentation, and HR procedures
- Use internal ticketing systems to manage, track, and resolve employee requests
- Validate and process documentation related to: Global Work Authorization – work permits, passports, background checks, and criminal record validation
- New Joiner Support – onboarding, documentation processing
- Data Management – updating employee records and personal information
- Exit Processes – offboarding and termination support
- Disability Services and Payroll inquiries
- Maintain strict confidentiality and high standards of professionalism
- Meet performance metrics and contribute to overall team success
Requirements
- Fluency in French (minimum B2 level)
- Fluency in English (minimum B2 level)
- Strong attention to detail and high accuracy
- Excellent written communication and organizational skills
- Problem-solving mindset with ability to prioritize
- Comfortable working independently in a virtual environment
- Experience in administrative support or HR-related roles is a plus, but not mandatory
Benefits
- Fully remote / work-from-home opportunity (standard working hours, full equipment provided)
- Fully back-office position with no voice support
- Long-term, full-time employment contract
- 21 days of paid vacation per year
- Comprehensive benefits package including: Health and life insurance
- Travel allowance and food vouchers
- Multisport card
- Professional development through in-house training and certifications
- Recognition and rewards programs
- Employee Assistance Program with 24/7 psychological support
- Digital onboarding process with eSignature tools
- Exclusive employee discounts, gifts for life events, team-building
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
attention to detailwritten communicationorganizational skillsproblem-solvingindependent work