Customer Care Specialist
Jonas Software
Customer Service Representative
Sutherland
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $14 per hour
Job Level
Mid-LevelSenior
About the role
- Handle maintenance, collection and liquidation activities for an assigned portfolio of accounts
- Handle a variety of customer inquiries
- Analyze payment history/notes
- Communicate statuses to customers
- Work with leading technologies and systems
- Have a dedicated team of leaders and peers to support you
Requirements
- Excellent verbal and written communication skills and are a strong multitasker
- Strong attention to detail
- Drive to solve problems and meet goals
- Familiarity with Microsoft Office tools
- Experience in customer service
- High school diploma or equivalent
Benefits
- Competitive rate of $14/hour
- Medical, dental and vision benefits
- Paid training & generous PTO (be sure to ask about our new Global Flexible Vacation Policy!)
- Additional pay incentives as well as monthly rewards & recognition programs
- Advancement opportunities – 80% of our frontline leaders have been promoted from within
- Employee Discounts
- EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
excellent verbal communicationexcellent written communicationstrong multitaskerstrong attention to detailproblem-solvinggoal-oriented
