Strategic Account Manager – NHS Contract
Sustainable Energy First
full-time
Posted on:
Location Type: Hybrid
Location: Lytham St Annes • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsible for ensuring Sustainable Energy First delivers an outstanding customer experience overall
- Main point of contact for an assigned client list, acquiring a thorough understanding of the Client’s needs and requirements
- Proposing commercially beneficial solutions that meet the client’s business objectives and changing utility and energy demands through contract renewals, up and cross selling.
- Ensuring the correct Sustainable Energy First products and services are delivered to customers in a timely manner and with the first-class service Sustainable Energy First is proud of
- Expand the relationships with existing customers engaging through all possible forms of contact, from meetings to weekly calls
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by Clients by ensuring the correct teams manage it through to resolution
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Drive product development and innovation
Requirements
- Strong motivation and drive to contribute to company goals
- Experience of account management in the public sector ideally within the NHS
- Expertise in managing strategic client relationships
- Experience in the energy industry
- Ability to oversee and enhance the overall client experience
- Proven track record in building, developing, and retaining long-term key client relationships
- Strong communication skills to clearly convey Sustainable Energy First’s values as a consultancy
- Ability to demonstrate professionalism and credibility in building trust with senior clients
- Capability to achieve mutually beneficial outcomes for both the company and clients
- Strong interpersonal skills and a collaborative mindset
- Results-oriented with a focus on driving success for both clients and the company
- A full, driving licence is required and national travel is part of the role
Benefits
- 💰 Competitive salary plus generous commission structure
- 🏖 Starting at 25 days holiday plus bank holidays
- 🚗Car allowance
- 🏠 Hybrid working - you must be able to travel to our Lytham office 2 days p/week
- 👍 Flexi working
- ⭐ Career development opportunities
- 🎂 Birthday Day off
- 🛍 Benefits platform – gym membership, retail discounts and many more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementclient relationship managementsales strategycontract negotiationproduct developmentcustomer experience enhancementproblem resolutioncross sellingup sellingenergy industry expertise
Soft skills
strong motivationcommunication skillsprofessionalismcredibilityinterpersonal skillscollaborative mindsetresults-orientedtrust buildingclient engagementrelationship development
Certifications
full driving licence