Senior Product Manager – AI and ML Platform

SurveyMonkey

Senior Product Manager focusing on AI and ML platform development for SurveyMonkey. Collaborating with cross-functional teams to drive AI-driven product capabilities.

Posted 4/30/2026full-timeRemote • Washington • 🇺🇸 United StatesSenior💰 $147,900 - $191,400 per yearWebsite

About the role

Key responsibilities & impact

Partner with product leadership to define AI and agentic capabilities that power the product
Own the roadmap for the key components of the AI platform, including orchestration layers, tool/action frameworks, context management, and evaluation pipelines
Partner closely with AI/ML, platform engineering, design, and data science teams to ship scalable capabilities that integrate LLMs, internal APIs, and product workflows
Establish evaluation frameworks and success metrics for AI and agentic capabilities
Define guardrails, reliability standards, and safe execution mechanisms to ensure AI operates predictably and securely within the SurveyMonkey ecosystem
Drive cross-functional alignment across engineering, design, data, GTM, and leadership to launch greenfield AI capabilities at scale.

Requirements

What you’ll need

5+ years of product management experience building and launching SaaS products
2+ years of experience launching AI-powered products involving generative AI and conversational interfaces.
3+ years defining ML platform capabilities, including model development, integration, evaluation pipelines, data feedback loops, and platform APIs
Strong understanding of AI frameworks and architectures with deep knowledge of evals, and context management
Experience writing lightweight code to prototype AI capabilities
Demonstrated experience building 0→1 products or greenfield capabilities, navigating ambiguity and driving initiatives from concept to launch.
Experience defining clear product metrics and success frameworks, including adoption, engagement, task success, model quality, and business impact.
Ability to work deeply with engineering and ML teams, translating technical constraints into product decisions and vice versa.

Benefits

Comp & perks

medical
dental
vision
life insurance
disability insurance
401(k) retirement plan
flexible spending & health savings account
paid holidays
paid time off
employee assistance program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementSaaS productsAI-powered productsgenerative AIconversational interfacesML platform capabilitiesmodel developmentevaluation pipelinesdata feedback loopsplatform APIs

Soft Skills

cross-functional alignmentnavigating ambiguitydriving initiativestranslating technical constraints