Zuora Solutions Architect

SurveyMonkey

Zuora Solutions Architect at SurveyMonkey focusing on subscription billing and revenue automation. Collaborating with cross-functional teams and implementing Zuora Billing solutions across the organization.

Posted 4/22/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$90,100 - CA$106,000 per yearWebsite

About the role

Key responsibilities & impact

Configure, customize, and maintain Zuora Billing, including product catalog, rate plans, subscriptions, invoicing, taxation, payments, and related workflows.
Partner cross-functionally with Sales, Finance, RevOps, and Engineering to support and optimize the SaaS subscription and order-to-revenue lifecycle.
Support end-to-end order-to-revenue processes by troubleshooting issues, performing root cause analysis, and implementing sustainable solutions.
Build and maintain Zuora workflows, notifications, custom fields, data mappings, and Salesforce integrations, including data migration activities.
Participate in Agile/Scrum ceremonies and ensure system changes follow best practices, compliance standards, and internal governance requirements.

Requirements

What you’ll need

3 years+ of stakeholder management experience and direct partnerships with Finance, RevOps, Sales, and Engineering members
6 months - 1+ year of hands-on experience configuring, customizing, and supporting Zuora Billing in a production environment.
Experience with Zuora Orders and Orders API.
Experience in writing solution documents, POC, and analyzing issues.
Strong communication skills, attention to detail, and the ability to prioritize work while learning new technologies.

Benefits

Comp & perks

medical
dental
vision
life
disability insurance
RRSP matching
flexible spending & health savings account
paid holidays
paid time off
employee assistance program
other company benefits

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Zuora BillingZuora OrdersOrders APIdata migrationroot cause analysissolution documentationcustom fieldsdata mappingsworkflow configurationAgile

Soft Skills

stakeholder managementcommunicationattention to detailprioritizationcross-functional collaboration