SurveyMonkey

Benefits Analyst II

SurveyMonkey

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $73,525 - $86,500 per year

About the role

  • Administer core US and global benefits programs (e.g., healthcare, retirement, etc) by processing employee life events in the HRIS (Workday), managing vendor inquiries, and resolving employee benefit tickets for timely issue resolution. Provide support to the Benefits Manager for annual programs like US Open Enrollment and global renewals.
  • Ensure system data accuracy and seamless transmission by managing carrier file feed error resolution, reconciling data with Payroll and Business Systems, and external vendors.
  • Support annual benefits compliance tasks, including gathering data for 5500 filings, Non-Discrimination Testing, and assisting with data/documentation for internal and external audits.
  • Manage benefits-related financial processes, including processing vendor invoices and maintaining monthly financial reports, and Ad hoc project support for Benefits and Compensation projects.

Requirements

  • 2+ years of Human Resources experience, with exposure to or interest in benefits administration
  • Demonstrated proficiency in Excel and/or Google Sheets, with a strong ability to analyze data, troubleshoot discrepancies, and manage monthly reconciliation processes
  • Team player and roll up the sleeves mentality. Willing to learn and demonstrate a proactive approach to work
  • Exceptional customer service skills and the ability to exercise professional judgment in dealing with sensitive and confidential employee matters
  • Strong organizational skills, keen attention to detail, and the ability to multitask and prioritize competing deadlines in a fast-paced environment
  • Experience working with an HRIS system and familiarity with benefits enrollment and vendor platforms is preferred but not required
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
benefits administrationdata analysisdata reconciliationcompliance tasksvendor invoice processingfinancial reportingHRISNon-Discrimination Testing5500 filings
Soft Skills
customer serviceorganizational skillsattention to detailmultitaskingproactive approachteam playerprofessional judgment