Implementation Consultant

Surgical Information Systems

. Assist clients with application configuration, based on user needs and industry standards.

Posted 5/15/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Assist clients with application configuration, based on user needs and industry standards.
Perform project management tasks to take clients through project life cycle.
Train administrative and end users SIS Complete and associated applications.
Determine business and clinical requirements and establish partnership with client for successful implementation for the project team (client, vendors, and SIS).
Review, discuss, understand, and execute the processes and procedures with the team on all facets of the project, including project kickoff, milestones, training and education, reporting, interfacing, troubleshooting, issue tracking, and escalation.
Identify client-associated risks and provide actions or solutions.
Give a hands-on approach to the implementation process.
Identify possible risks with the client on a continual basis during the project life cycle
Review, assess, and help manage the application scope of work and scheduling.
Exposure to and use of ASC billing practices
Assist and focus client in directing resources and efforts to achieve project goals.
Address client’s application issues and close all issues before transition to Support.

Requirements

What you’ll need

Bachelor’s degree strongly preferred.
Knowledge of healthcare industry, ASC industry preferred
Experience with SAAS software implementations
Skill in interpersonal communication, both verbal and written, across all levels of an organization with a high degree of tact and diplomacy.
Must be able to take a friendly approach to teaching all levels of end users.
Must be able to motivate others to learn.
Strong organization and time management skills.
Skill in problem solving in order to provide issue resolution and troubleshoot where necessary.
Ability to work in a collaborative, team environment while taking ownership of one’s project.
Ability to take initiative and be a self-starter while working on projects.
Ability to quickly learn new concepts and apply them to new situations.

Benefits

Comp & perks

Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance
Vacation/Sick time
401(k) retirement plan with company match
Paid Holidays
SIS Cares Day
Fully Remote

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SAAS software implementationsASC billing practices

Soft Skills

interpersonal communicationverbal communicationwritten communicationteachingmotivationorganizationtime managementproblem solvingcollaborationinitiative

Certifications

Bachelor’s degree