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Surgery Partners, Inc

Medical Collections Specialist

Surgery Partners, Inc

Patient Account Representative managing full accounts receivable cycle and collections processes. Verification of insurance benefits and assisting business office operations in Naples, FL.

Posted 5/19/2026full-timeNaples • Florida • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Responsible for the full accounts receivable cycle
  • Verification of benefits
  • Secondary insurance filings
  • Send monthly statement to patients
  • Follow-up on unpaid insurance claims
  • Collection procedures on delinquent accounts
  • Coordinate the resolution of claims, including initiation of appeals
  • Verification of demographic and insurance information, when needed
  • Assisting the business office as necessary
  • All claims will be coded with CPT and ICD-10 codes according to the findings in the medical record

Requirements

What you’ll need
  • High School graduate or equivalent
  • Medical terminology and coding courses a plus
  • Two to four years experience with third party reimbursement, coding and collections
  • Computer experience required for billing, word-processing and spreadsheet entry
  • Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
  • Must be able to communicate effectively over the phone, in writing and in person
  • Participates in opportunities of continuing education
  • Demonstrates the ability to utilize recognized channels of communication
  • Demonstrates the ability to maintain good interpersonal relationships with patients, co-workers, and other health team members
  • Demonstrates reading and understanding an EOB from insurance payers.

Benefits

Comp & perks
  • Comprehensive health, dental, and vision insurance
  • Health Savings Account with an employer contribution
  • Life Insurance
  • PTO
  • 401(k) retirement plan with a company match
  • And more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
accounts receivableCPT codingICD-10 codingthird party reimbursementcollectionsbillingword-processingspreadsheet entrymedical terminologyclaims resolution
Soft Skills
communicationinterpersonal relationshipsreport writingdocument interpretationproblem-solvingattention to detailcustomer serviceteam collaborationeffective follow-upcontinuing education