Collections Clerk

Surgery Partners, Inc

Collections Clerk responsible for assisting with billing and third-party payers in a healthcare setting. Evaluating patient financial status and performing collection actions for delinquent accounts.

Posted 5/6/2026full-timeRemote • California • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Responsible for assisting with all functions associated with billing and third-party payers
Must be an effective communicator who can express himself/herself on a daily basis in a professional manner both verbally and in writing
Proactive professional who can identify collection trends and solve them in a timely manner
Identifies delinquent accounts, aging period and payment sources, and performs collection actions including contacting patients by telephone and resubmitting claims to the appropriate payer
Evaluates patient financial status and establishes contract payment plans
Keeps informed on all current Medicare, Medicaid, and third-party payer regulations and requirements
Informs management and other staff members of changes and keeps documentation current and accessible
Successfully reduces days in A/R and meets assigned goals
Responds to overflow Customer Service incoming patient phone calls
Other assigned duties as required

Requirements

What you’ll need

High School Diploma or Equivalent
2 years of medical collections experience preferred
Experience with medical practice billing software necessary
Good verbal and written communication skills
Knowledge of computers with experience in windows-based systems and Microsoft Office
Knowledge of CPT and ICD-10 coding and electronic billing necessary
Ability to communicate effectively with center management, center staff, patients, their families, the physicians and their staff
Ability to read, write and speak the English language
Ability to handle frequent interruptions that result in having to re-evaluate priorities
Proficient in medical terminology
Detail oriented

Benefits

Comp & perks

Comprehensive health, dental, and vision insurance
Health Savings Account with an employer contribution
Life Insurance
PTO
401(k) retirement plan with a company match
And more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical collectionsbilling softwareCPT codingICD-10 codingelectronic billingcontract payment planspatient financial evaluationcollection actionsdocumentation managementA/R reduction

Soft Skills

effective communicationproactive problem solvingdetail orientedinterpersonal skillsorganizational skillsability to handle interruptionsverbal communicationwritten communicationteam collaborationcustomer service

Certifications

High School DiplomaEquivalent