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Patient Account Representative
Surgery Partners, Inc. Identify delinquent accounts, aging periods, and payment sources .
About the role
Key responsibilities & impact- Identify delinquent accounts, aging periods, and payment sources
- Perform collection actions, including contacting patients via telephone and resubmitting claims to appropriate payers
- Evaluate patient financial status and establish payment plans as needed
- Maintain current knowledge of third-party payer regulations and requirements
- Communicate changes in regulations or processes to management and team members
- Ensure accurate and organized documentation of account activity
- Meet assigned cash collection and productivity goals
Requirements
What you’ll need- High school diploma or equivalent
- Minimum of 2 years of experience in medical billing and collections or comparable education in a related field
- Bilingual skills are a plus
- Strong verbal and written communication skills
- Ability to work independently and as part of a team
- Professional, courteous, and solution-oriented approach to patient interactions.
Benefits
Comp & perks- Comprehensive health, dental, and vision insurance
- Health Savings Account with an employer contribution
- Life Insurance
- PTO
- 401(k) retirement plan with a company match
- And more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical billingcollectionspayment plansdocumentationclaims resubmissionaccount activity tracking
Soft Skills
communicationteamworkindependencecourtesysolution-oriented
Certifications
high school diploma