
Senior Product Data Analyst, Payments
Surfshark
full-time
Posted on:
Location Type: Hybrid
Location: Vilnius • Lithuania
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Salary
💰 €4,000 - €5,200 per month
Job Level
About the role
- Own payments analytics across the full lifecycle, from checkout and authorization to refunds, chargebacks, and long-term revenue impact;
- Act as the analytical partner for payments product owners, engineers, and stakeholders, translating complex business questions into clear, actionable analyses;
- Design and build end-to-end analytics solutions, including data modeling, metric definitions, dashboards, deep-dive analyses, and decision frameworks;
- Define and maintain core payments metrics (e.g. approval rates, decline reasons, fraud signals), ensuring consistency and trust across the organization;
- Drive experimentation and analysis around payment methods, pricing, routing, PSP performance, and checkout UX;
- Proactively surface insights, risks, and opportunities that materially impact revenue, costs, and customer experience;
- Contribute to product analytics standards around data quality, documentation, reproducibility, and analytical best practices within the Product Data Team.
Requirements
- Strong hands-on experience in product analytics within SaaS, consumer apps, or digital products, ideally with exposure to payments, billing, or monetization;
- Advanced SQL skills and confidence working with large-scale, event-level datasets;
- Experience with modern analytics stacks and workflows (e.g. dbt, Looker / Tableau, Git);
- Proven ability to turn messy, ambiguous product or business problems into structured analytical workstreams with clear outcomes;
- Solid understanding of experimentation, funnel analysis, cohort analysis, and causal thinking;
- Excellent communication skills: you can explain complex analytical findings clearly, concisely, and in a way that drives decisions.
Benefits
- Growth and learning opportunities: time dedicated to learning, conferences, online learning platforms, and books for your professional development;
- Health and wellness: we want you to feel and be your best. That's why we offer various benefits, from online workouts and a physical coach to health insurance and regular mental health checks;
- Tools of your choice: choose the technical equipment and tools you need to do your best work;
- Community and celebrations: get ready for long-lasting traditions such as yearly workation, Friday get-togethers, various team buildings and company celebrations;
- Work-life balance: We encourage working in the office, with the possibility of up to two remote days per week. Plus, with our WFA policy, you can work from almost anywhere in the world;
- More days off: additional vacation days depending on your tenure;
- Premium Surfshark accounts: for you, your family, and friends;
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product analyticsSQLdata modelingmetric definitionsdashboardsdeep-dive analysesfunnel analysiscohort analysiscausal thinkingexperimentation
Soft skills
communicationanalytical thinkingproblem-solvingcollaborationinsight generation