Senior Business Analyst

Sureify

Senior Business Analyst focused on enhancing client delivery and satisfaction within Sureify's innovative insurtech platform. Collaborating with teams to analyze requirements and deliver effective solutions.

Posted 7/31/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $130,000 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer requirements analysis, data analysis, and solution delivery support, with a strong focus on stakeholder communication and quality assurance. Proficient in SQL and Excel, with a customer-centric mindset and experience in the life & annuity industry.

Highest-signal resume keywords

Customer Requirements AnalysisData AnalysisSQL ProficiencyAgile MethodologiesLife & Annuity Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisSQLExcelProject ManagementRequirements Documentation

Soft Skills

Analytical SkillsCommunication SkillsProblem-Solving SkillsInterpersonal SkillsCustomer-Centric Mindset

Tools & Technologies

AgileScrumQuality Assurance Tools

Certifications & Qualifications

CBAPPMI-PBA

Industry Keywords

Life & Annuity IndustryCustomer DeliveryStakeholder CommunicationSolution DeliveryTraining & Support

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Customer Requirements Analysis: Collaborate with clients and internal stakeholders to gather and document detailed customer requirements and expectations. Translate these requirements into actionable specifications for the delivery team.
Data Analysis: Analyze customer data from core systems such as policy administration, compensation and agent management systems. Support the delivery team in their effort to integrate these core systems with Sureify’s platform.
Solution Delivery Support: Work with the delivery team to ensure that solutions are implemented according to customer requirements and within agreed timelines. Monitor progress and address any issues or deviations promptly.
Issue Resolution: Act as a point of contact for resolving any issues or challenges that arise during the delivery process. Work with cross-functional teams to find and implement solutions promptly.
Stakeholder Communication: Maintain clear and effective communication with clients and internal teams throughout the delivery process. Ensure that all stakeholders are informed and aligned on project status, changes, and updates.
Quality Assurance: Collaborate with the quality assurance team to develop and execute test plans, ensuring that delivered solutions meet customer requirements and quality standards.
Customer Training & Support: Assist in creating and delivering training materials and documentation for customers. Provide support to clients during the implementation phase and address any questions or concerns.

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Information Technology, or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus.
3+ years as a Business Analyst, with a focus on customer delivery or client-facing roles.
Experience in the life & annuity industry is a must.
Proficiency in data analysis tools and software: SQL and Excel is a must.
Experience with project management methodologies and tools (e.g., Agile, Scrum) is preferred.
Strong analytical skills and the ability to translate customer needs into actionable requirements and solutions.
Excellent communication and interpersonal skills, with the ability to interact effectively with clients and internal teams.
Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced startup environment.
A customer-centric mindset with a passion for delivering exceptional service and solutions.

Benefits

Comp & perks

Competitive salary
Benefits
Professional growth opportunities
Remote work flexibility with a team that values work-life balance