Surefire Cyber Inc.

Full-stack Engineer

• Build greenfield Python applications using agentic methods, including AI agent workflows with tools such as Claude Code, LangChain, or equivalent frameworks
• Architect the scaffold layer that coordinates multi-agent pipelines, including role separation, context injection, and output validation
• Integrate agentic systems with the GitHub-based knowledge store that serves as the org-wide context layer for engineering work
• Evaluate and adopt new agentic tooling and LLM capabilities as they emerge, bringing structured recommendations to the team
• Design and implement services, RESTful and event-driven APIs, and data access layers across Python backends and React frontends
• Contribute to integration between internal services and external platforms, including third-party APIs relevant to IR workflows and business operations
• Write code that other engineers can read, extend, and trust in production
• Own and operate AWS infrastructure across all environments (dev, staging, production), including Kubernetes, Terraform, and CI/CD via GitHub Actions. Engineers here own what they ship, from code to infrastructure — that’s a feature, not a burden
• Build monitoring, alerting, and observability so production issues surface early and resolve fast
• Ensure infrastructure aligns with Surefire’s security and compliance requirements. We’re a cybersecurity company; security is a design constraint, not a review step
• Identify weaknesses in the current architecture and propose pragmatic improvements with clear rationale

Senior Software Engineer – AI Software, Operations

System Administrator

• Serve as the internal point of contact for all team member technical issues — device problems, login access, troubleshooting, and “how do I…?” questions; resolve independently or escalate as appropriate.
• Manage and triage IT tickets, ensuring timely resolution and clear communication.
• Provide remote support across time zones: installations, connectivity, and access issues.
• Maintain internal IT documentation, FAQs, and how-to guides.
• Work with the people team to keep processes, policies, and operational documents current and communicated.
• Manage day-to-day administration of our Microsoft 365 environment — email, collaboration, and cloud productivity tools.
• Manage user accounts, groups, licenses, and roles across the M365 tenant.
• Implement and maintain policies for data loss prevention, retention, secure collaboration, and conditional access.
• Structure M365 resources to support collaboration while enforcing least-privilege access.
• Administer centralized identity, device management, and directory services.
• Manage MFA enrollment, enforcement, and troubleshooting.
• Monitor and triage third-party vendor SOC alerts, escalating as appropriate.
• Manage endpoint security: agent deployment, health monitoring, and alert triage.
• Implement and enforce access control standards — least privilege, role-based access, and regular access reviews.
• Maintain accurate asset inventory, reconciling against vendor records; manually track non-laptop assets such as monitors and other home office equipment.
• Partner with the internal technology team to support investigation of any potential internal anomalous behavior.
• Manage the lifecycle of company devices — primarily laptops — from procurement and provisioning through reuse and secure disposal.
• Standardize device build configurations aligned to security and compliance requirements.
• Ensure all devices meet required security baselines: disk encryption, EDR, OS patching, and local admin controls.
• Collaborate with the people team to deliver a consistent, high-quality onboarding experience for new hires.
• Prepare and ship devices; create accounts and assign role-based access.
• Enroll users and devices in required security and identity systems.
• Own the technical offboarding process: account disablement, access removal, data handoff, and device recovery.
• Maintain and regularly refine onboarding and offboarding checklists to reduce risk and ensure nothing falls through the cracks.
• Serve as an additional technology team contact for key IT and security vendors.
• Help manage the inventory of software licenses and SaaS subscriptions, ensuring the right number of seats and tiers.
• Identify and reclaim unused licenses; flag opportunities to consolidate or optimize tools.
• Track renewals and entitlements; support finance and leadership on budgeting and capacity planning.
• Maintain and update IT and InfoSec policies in collaboration with the CTO and the broader technology team.
• Ensure policies align with how the environment is actually configured, closing gaps between written policy and practice.
• Maintain clear, current documentation on architectures, standards, and procedures.
• Monitor the health of core IT systems and security controls; respond to alerts and anomalies.
• Identify recurring issues and drive root-cause fixes rather than one-off workarounds.
• Look for opportunities to automate repetitive tasks — through scripts, workflows, policy templates, or AI-assisted tools.
• Stay current on best practices for identity, endpoint security, and M365 administration.

Senior Software Engineer – AI Software, Operations

IT Systems Administrator