Customer Support Consultant, fluent English, Spanish

SupportYourApp

Customer Support Consultant at SupportYourApp delivering outstanding support in English and Spanish. Responding to inquiries and building relationships while ensuring customer satisfaction.

Posted 7/16/2026contractRemote • 🇦🇷 ArgentinaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates exceptional customer support capabilities in both Spanish and English, with a strong focus on building lasting relationships and addressing inquiries effectively. Proficient in CRM systems and equipped with analytical thinking to meet key performance indicators.

Highest-signal resume keywords

Bilingual Communication (Spanish and English)Customer Support ExperienceCRM System ProficiencyAnalytical ThinkingMS Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer SupportCRM SystemsAnalytical ThinkingResearch SkillsKPI Management

Soft Skills

Positive AttitudeProactive ApproachResponsible Attitude

Tools & Technologies

MS OfficeCustomer Relationship Management Software

Industry Keywords

Customer Happiness PracticesCustomer Relationship BuildingOperational ChallengesSensitive Data Handling

About the role

Key responsibilities & impact

Deliver outstanding customer support via phone calls, chats, and emails;
Address customer inquiries;
Build strong and lasting customer relationships;
Keep up with evolving tools and technology;
Handle sensitive customer data with care and security;
Apply the latest and greatest customer happiness practices;
Maintain deep understanding of client solutions and meet KPI;
Support internal teams to resolve operational challenges.

Requirements

What you’ll need

Ecxellent Spanish and English communication skills (at least C1 for both speaking and writing);
At least 6 months of experience in customer support role;
Experience with CRM systems;
Basic MS Office profieciency;
Strong analytical thinking and research skills;
Positive, proactive and responsible attitude;
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Benefits

Comp & perks

Fixed schedule: Monday–Friday, 9 AM–5 PM CST;
Opportunity to cooperate fully remotely;
Inclusive international environment;
Compensation in USD;
Rewards for referring friends;
Balance between project workload and personal time, but also – internal health policy;
Responsive leadership interested in your development and long-lasting cooperation;
Greenhouse conditions for self-development;
A culture built on trust, with no time-tracking requirements.