Project Manager, Fluent English

SupportYourApp

Project Manager leading client implementations at SupportYourApp, an international Intelligent Support-as-a-Service company. Coordinating projects and ensuring client satisfaction in a remote setting.

Posted 6/4/2026contractRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage implementation projects and coordinate delivery between clients and internal teams;
Gather business, functional and technical requirements and collaborate with the Integrations department to ensure successful execution;
Facilitate workshops and guide clients on transformation and operational best practices;
Partner with clients to develop strategies that drive long-term adoption, success and satisfaction;
Build and maintain strong relationships with key stakeholders through regular communication and follow-ups;
Monitor client activity and operations to ensure projects remain on track and objectives are met;
Identify opportunities for process improvements and help clients maximize the value of the platform;
Deliver ocasional training sessions and support key users in adopting and effectively using the solution;

Requirements

What you’ll need

Excellent English communication skills (C1 for both spoken and written), with the ability to present complex ideas clearly to both technical and non-technical audiences;
3+ years of project management experience within a software, implementation, or consulting environment;
Expert knowledge of Microsoft Office tools, particularly Excel, PowerPoint and Word;
Strong organizational skills, attention to detail and the ability to manage multiple priorities effectively;
Ability to adapt and to work within an international environment;
A proactive, solution-oriented mindset with a passion for solving problems and driving projects forward;
The ability to quickly learn new concepts, technologies, and business processes;
A collaborative approach and the ability to build strong relationships with clients, stakeholders, and cross-functional teams;
Adaptability and comfort working in a fast-paced, international environment;
A desire to continuously learn, develop new skills and embrace feedback;
A passion for start-ups, entrepreneurship, digital and new technologies;
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload);

Benefits

Comp & perks

Flexible schedule: Monday–Friday, from 9 AM–5 PM EDT;
Opportunity to cooperate fully remotely;
Inclusive international environment;
Compensation in USD;
Rewards for referring friends;
Balance between project workload and personal time, but also – internal health policy;
Responsive leadership interested in your growth and long-lasting cooperation;
Greenhouse conditions for self-development;
A culture built on trust, with no time-tracking requirements.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementbusiness requirements gatheringfunctional requirements gatheringtechnical requirements gatheringprocess improvementtraining deliveryclient supportsolution adoptionstrategic developmentoperational best practices

Soft Skills

communicationorganizational skillsattention to detailproblem-solvingcollaborationadaptabilityrelationship buildingproactive mindsetability to manage multiple prioritiesdesire for continuous learning